GSM-Forum - View Single Post - I entered #002# and now can't use wifi. Help?

janetdoe · 03-01-2014, 20:36

Any suggestions of what to do? What happened was I wanted to turn off voicemail because I was sick of people leaving me unwanted messages. I googled how to do this on the iphone 4S and found a recommendation to enter #002#. I did that, and got messages on the screen to the effect of: Success - voicemail forwarding deactivated - data services forwarding deactivated. (Or something close to that).

Well, the voicemail is, indeed, no longer functioning - but I also can't use wifi. I still have cellular data, but cannot use wifi.

I have phoned Virgin Mobile Canada and their response was "we haven't been trained in that ... try calling Apple." As Apple wants a $35 one time service call fee, I'd prefer to find a solution elsewhere if possible.

So ... Does anyone have any suggestion of what I can do to UNDO what I've done? Thanks for any help.

:-)

03-01-2014, 20:36	#1 (permalink)
janetdoe Junior Member Join Date: Mar 2014 Posts: 2 Member: 2138737 Status: Offline Thanks Meter: 0	I entered #002# and now can't use wifi. Help? Any suggestions of what to do? What happened was I wanted to turn off voicemail because I was sick of people leaving me unwanted messages. I googled how to do this on the iphone 4S and found a recommendation to enter #002#. I did that, and got messages on the screen to the effect of: Success - voicemail forwarding deactivated - data services forwarding deactivated. (Or something close to that). Well, the voicemail is, indeed, no longer functioning - but I also can't use wifi. I still have cellular data, but cannot use wifi. I have phoned Virgin Mobile Canada and their response was "we haven't been trained in that ... try calling Apple." As Apple wants a $35 one time service call fee, I'd prefer to find a solution elsewhere if possible. So ... Does anyone have any suggestion of what I can do to UNDO what I've done? Thanks for any help. :-)