| Server reported error:[0010] Dongle authentication failed. Retry upgrade
Hi
I paid 1 year support yesterday but when I want to upgrade my smart card I have this error
----------Process started: 29/10/2014 13:53:46----------
DongleManager version: 1.53
PC HWID: 29CB37E5380A3E7564A6625792EF963C
Card-Reader: FT SCR2000 0
Card type: inf
Repair mode active
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 319F9E10, Firmware: 0120
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
please help |