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WHAT IS FACTORY RESET PROTECTION (FRP)

What is Factory Reset Protection (FRP)?


Android Factory Reset Protection (FRP) is a new feature to protect your device which has been added to several Samsung devices that are running Android OS 5.1 or higher. This feature allows you to set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, flashed, or wiped, only someone with your Google account or screen lock information can perform a factory data reset and use the device.
When a device is factory reset, the device will not be able to be setup without the user entering the Google Account associated with the device (for hard reset) or screen lock information (for reset in Settings menu).
Important! You must set up a Google account in order to utilize the FRP feature. It is highly recommended that you set a secure screen lock on your device.






Why is Google Account Important?

If a device is supports the FRP feature and a Google account has been added to the device and the device has then been Factory reset by the customer (or other 3rd party); then once the device has rebooted, the customers Google account details will be required to complete the setup wizard as shown below:

How do I know if my device can support the FRP feature?

The availability of the FRP feature is dependent on your carrier and device model. To see if you have the FRP feature, follow these steps:

1. From the Home screen, touch Apps -> Settings -> Lock screen and security.

Note: If you have a Galaxy S6, touch Apps -> Settings -> Lock screen and security -> Find My Mobile.

1. If the Reactivation Lock feature is not shown, then you have the FRP feature.

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