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Old 04-20-2016, 18:06   #3 (permalink)
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Originally Posted by carorina View Post

i got this error when trying to print excel file.any idea to fix it...????
Are you using drivers downloaded from hp support site? or you just connect the printer and auto installed drivers?

try with this drivers:

If don't work, try to install printer on a windows 7 computer to see if the printer is working. Use same driver setup from link.

Also, windows 10 is garbage. if you can, get rid of it and install windows 8.1 max. Preferably use windows 7.
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