GSM-Forum - View Single Post - Smart-Card/Dongle/Box update Problems and Solutions

**InfinitySupport** · 10-08-2016, 03:56

Dear Sirs,

If you have a problem with your Box/Dongle Smart-Card - post here DongleManager error text.

- Please copy/paste ONLY TEXT but not pictures and/or video !
- Please remove Online Service Passoword from your message !
- Please do not update your Smart-Card many times because you can damage Smart-Card permanently !
- Please update Smart-Card ONLY ONE TIME otherwise server can lock your account for 24 or more hours for security reason

If you have Card-Reader Type FT SCR2000 you should use special Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Another way: insert Smart-Card into another Card-Reader. For today best results gives Alcor Card-Readers.

If you have DITS CCID Smart Card Reader you should use another Card-Reader !
DITS CCID Smart Card Reader may damage your Smart-Card permanently !
- Move DITS Card-Reader to TRASH immediatelly due to extremely bad DITS readers quality !
- Insert Smart-Card into another Card-Reader. For today best results gives Alcor Card-Readers.

Previous thread is here

10-08-2016, 03:56	#1 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Smart-Card/Dongle/Box update Problems and Solutions Dear Sirs, If you have a problem with your Box/Dongle Smart-Card - post here DongleManager error text. - Please copy/paste ONLY TEXT but not pictures and/or video ! - Please remove Online Service Passoword from your message ! - Please do not update your Smart-Card many times because you can damage Smart-Card permanently ! - Please update Smart-Card ONLY ONE TIME otherwise server can lock your account for 24 or more hours for security reason If you have Card-Reader Type FT SCR2000 you should use special Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - http://www.infinity-box.com/support/?r=6 Another way: insert Smart-Card into another Card-Reader. For today best results gives Alcor Card-Readers. If you have DITS CCID Smart Card Reader you should use another Card-Reader ! DITS CCID Smart Card Reader may damage your Smart-Card permanently ! - Move DITS Card-Reader to TRASH immediatelly due to extremely bad DITS readers quality ! - Insert Smart-Card into another Card-Reader. For today best results gives Alcor Card-Readers. Previous thread is here Last edited by YellowBoss; 06-16-2018 at 14:49.