Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 14-11-2016 13:15:31 ----------
DongleManager [Infinity-Box] v1.67 [14-11-2016 13:15:31]
PC HWID: FF2F050EDF959F67CA988456D020293C
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000138BB00001942
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to
http://www.infinity-box.com/support/?r=2
dear team when i opened infinity box n remove n plug in smart card ....then after doing that it gives me that error on dongle manager...please help