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GSM_Support · 12-01-2016, 13:36

@ jose miguel,

According to the provided data operation was performed improper and Sigma Software hasn't performed any action to the phone, it have just reads information from it.
Try to Master Reset /Re-flash phone. Also, ensure that the phone's battery is fully charged.

Detailed manual on how to perform repair IMEI operation for A460 phone model available here (IMEI Repair for ZTE Hexagon devices).

Best Regards
GSMServer team

12-01-2016, 13:36	#10 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ jose miguel, According to the provided data operation was performed improper and Sigma Software hasn't performed any action to the phone, it have just reads information from it. Try to Master Reset /Re-flash phone. Also, ensure that the phone's battery is fully charged. Detailed manual on how to perform repair IMEI operation for A460 phone model available here (IMEI Repair for ZTE Hexagon devices). Best Regards GSMServer team