| Ok, let's make it once again:
Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)
If problem still exist:
- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader
If problem still exist this means it's a hardware problem and you need new Smart-Card.
What is the exact result now ? |