GSM-Forum - View Single Post - f310l need imei repair but not connecting

Octopus box · 01-12-2017, 08:54

Please, connect phone in Download (Emergency) Mode manually:

Please, try to do the next:

0. Perform "Read Security" operation (make Security backup).
1. Perform "Reset Security" operation.
2. Try to do "Repair IMEI" operation.
3. Post here full Software log and check IMEI.

If after "Repair IMEI" operation, your IMEI become 000... or null, then reflash the phone with another firmware and write First security backup for this device.

01-12-2017, 08:54	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please, connect phone in Download (Emergency) Mode manually: Please, try to do the next: 0. Perform "Read Security" operation (make Security backup). 1. Perform "Reset Security" operation. 2. Try to do "Repair IMEI" operation. 3. Post here full Software log and check IMEI. If after "Repair IMEI" operation, your IMEI become 000... or null, then reflash the phone with another firmware and write First security backup for this device.