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Old 08-03-2017, 21:24   #1 (permalink)
ika2001
Junior Member
 
Join Date: Jul 2008
Location: egypt
Posts: 39
Member: 823372
Status: Offline
Thanks Meter: 1
why cannt update ?

DongleManager [Infinity] v1.70 [05/08/2017 22:16:26] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Axalto e-gate 0
HWID: 000014F000001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 559214F0
Firmware version: 0116.02
=== Process started: 05/08/2017 22:16:31 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Servicing card - Stage 1...
Error servicing card:
Server answer:[0036] Smart-Card Keys fault (Smart-Card can not be updated).
In most cases it's a Hardware fault or harmful software activity !

One of possible damage reason:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have Activations at your damaged Smart-Card and if you have another Box/Dongle
we can try to move Activation to your another Smart-Card.
Contact to http://www.infinity-box.com/support/?r=2 for details.

Your account will be suspended to avoid permanent Smart-Card damage.
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