Hello,
Not having much luck with trying to unlock a Lumia 640 from EE. The handset is flashed with non-branded software but I do not know how to change the product code to match the firmware. Is this why the software is not unlocking the handset:
Updating devices list. Done!
Process completed with ERRORS.
***Wait for reboot to confirm the SIMLock status.[Reasons]
1. No phone found in Test Mode
SIM Unlock Failed
*HINT: Please reflash it using LumiaRecoveryTool and try again the unlock procedure.
Updating devices list. Done!
Process completed with ERRORS.
***Wait for reboot to confirm the SIMLock status.[Reasons]
1. No phone found in Test Mode
SIM Unlock Failed
*HINT: Please reflash it using LumiaRecoveryTool and try again the unlock procedure.
Loading device info (Client Version 4.3). Done!
***Device Info
Model: Lumia 640 LTE (RM-1072)
Sw Version: 02177.00000.15184.36003
Product Code: 059X1Q3
IMEI: 35185807xxxxxxxx
NETWORK LOCK: ACTIVE
Grateful for any advice
Many thanks