Quote:
Originally Posted by androidhawaii  Actually we did take care of this your transaction was from when we first opened the school and you purchased and accepted auto renewal, you agreed to our school policy. We also never got an email at the school from you, so it certainly feels like your doing something dishonest here like chargebacks. I do not check this account often but you say we did not have your consent but at teachable you have to manually select auto pay which you did so your wrong there |
I wrote you lots of emails concerning my refund which you consented in one to refund me! I have never done a charge-back as you are claiming. This is one of the transcript for your reminder:
Why can't you live up to your commitment? Last email from Phonlab concerning refund
According to our records you signed up for phonlab on 11-10-16 with yearly enrollment then on 6-26-17 you added monthly enrollment to your account and then on 11-15-17 your yearly enrollment renewed. see below.
Wed 11/15/17 7:06 pm$300.00$285.18XXXXXXXXlE-Campus Smartphone Tech Course -
Thu 10/26/17 9:10 pm$39.00$36.82XXXXXXXXE-Campus Smartphone Tech Course -
Tue 09/26/17 8:39 pm$39.00$36.82XXXXXXXXE-Campus Smartphone Tech Course -
Sat 08/26/17 8:10 pm$39.00$36.82XXXXXXXXXXE-Campus Smartphone Tech Course -
Wed 07/26/17 8:29 pm$39.00$36.82XXXXXXXXE-Campus Smartphone Tech Course -
Mon 06/26/17 10:45 pm$39.00$36.82XXXXXXXXE-Campus Smartphone Tech Course -
Wed 11/16/16 1:18 am$300.00$285.18XXXXXXXXXXE-Campus Smartphone Tech Course -
basically you enrolled in both monthly and yearly. I will remove your Monthly subscription and refund those the 2 latest transactions. one at 300 and one at 39. I can't refund transactions over 2 months old. so what i will do is give you 4 months free starting now and then you can set up payments again once we are even. Hope this makes sense.
Thanks
Phonlab Team
Report Post