Hello.
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appear a message "smart card not found"
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Such error (with card) may appear, if there is no enough powering on USB port, where You have connected Box or there is a problem with eMMC connection - present shorts on PCB or soldered wires are too long. Please disconnect all devices from PC, reboot PC, connect Box directly to PC motherboard USB port (don't use any USB hubs, this is important for stable connection), re-update card and try to run Software again. When Software will start, check shorts on PCB, check soldering of all wires, make each wire as short as possible (max. 3-5 CM length) and try to connect the devcie again.