[picioso]

I Request a unlock from metro pcs and i receive a unlock ok
But the phone says device not elegible for unlock

IMEI : 354135091114690
Unlock code : Unlocked
Orders details
Order ID : 5931126
Service Name : 780# Metro Pcs - Unlock APP Official All Android (Clean Only) fast
Credit : 8.5

I Need a refund or unlock the device please