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Old 01-12-2019, 11:05   #3904 (permalink)
rayners
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Join Date: Jan 2008
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Quote:
Originally Posted by InfinityHelp View Post
Do you have another PC or another card-reader ?

You advised to try with another smart card reader. I have an old Fenix key reader. Now this result.

=== DongleManager [Infinity] v1.72 [12/01/2019 09:51:18] ===
Box/Dongle type selected: [BEST]
Card-Reader: USB Fenix Card Reader 0
HWID: 0007808010321292
=== Process started: 12/01/2019 09:51:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Error securing session:
Server answer:[0036] Smart-Card Keys fault (Smart-Card can not be updated).
In most cases it's a Hardware fault or harmful software activity !

One of possible damage reason:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have Activations at your damaged Smart-Card and if you have another Box/Dongle
we can try to move Activation to your another Smart-Card.
Contact to http://www.infinity-box.com/support/?r=2 for details.

Your account will be suspended to avoid permanent Smart-Card damage.

Please, can we resolve this issue.

BR
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