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Old 05-21-2019, 09:02   #12 (permalink)
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I'm not saying to update dongle please do this first after that support will give you permission to update your dongle.

Diagnostic Code #57:
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor
- Find in folder with CM2 or [BEST] software file fault.bin
- attach here fault.bin file (if you have it in folder with software).
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