=== DongleManager [Infinity] v1.72 [10/06/2019 12:02:41] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01089B5924881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 0FDA9B59
Firmware version: 0122.02
=== Process started: 10/06/2019 12:02:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to
http://www.infinity-box.com/support/?r=2
i uninstalled it and reinstall again also i deleted all softwares that could lead to that error but same probleme