please help me rectify this :
=== DongleManager [Infinity] v1.72 [12/12/2019 18:51:13] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000008FA18434082
Box/Dongle found: Infinity-Box/Dongle
=== DongleManager [Infinity] v1.72 [12/12/2019 18:52:53] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000008FA18434082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 561408FA
Firmware version: 0138.02
=== Process started: 12/12/2019 18:52:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to
http://www.infinity-box.com/support/?r=2
Serial No (S/N): 561408FA
Firmware version: 0138.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
- 07: #7
Diagnostic Key: 7F9EE9F0DDC9F07A
thanks