GSM-Forum - View Single Post - Free support renew due to COVID19 disaster

YellowBoss · 04-22-2020, 16:57

Dear Users,

According to current World situation with COVID19 all users of Infinity-Box/Dongle (and activations) get 2 (two) month support period extend for free.
This action affect to users who has active support or inactive support, every user get +2 months to "Expiry" date.
As a result users, who have renewed support, will get extended support for 2 months. Users who has support period expired long time ago also get +2 months and there is a chance that they will be able to update their dongles to newer version as before.
Please use DongleManager v1.75 or higher to apply changes. Download latest DongleManager software HERE

Also if your Dongle version is lower than v0134 you have a reason to update your Dongle firmware even if your support period expired long time ago because all users can get v0134 for free instead of legacy firmware.

We will see on situation and probably more actions to come, let's see.

Two new support server mirrors with software installers - no need any registration, just browse and download:
ONE and TWO

04-22-2020, 16:57	#1 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	Free support renew due to COVID19 disaster Dear Users, According to current World situation with COVID19 all users of Infinity-Box/Dongle (and activations) get 2 (two) month support period extend for free. This action affect to users who has active support or inactive support, every user get +2 months to "Expiry" date. As a result users, who have renewed support, will get extended support for 2 months. Users who has support period expired long time ago also get +2 months and there is a chance that they will be able to update their dongles to newer version as before. Please use DongleManager v1.75 or higher to apply changes. Download latest DongleManager software HERE Also if your Dongle version is lower than v0134 you have a reason to update your Dongle firmware even if your support period expired long time ago because all users can get v0134 for free instead of legacy firmware. We will see on situation and probably more actions to come, let's see. Two new support server mirrors with software installers - no need any registration, just browse and download: ONE and TWO Last edited by YellowBoss; 04-23-2020 at 10:17.