1. Attach Motorola Cxxx cable to SPECIAL port
2. Phone status: OFF
3. Open ODM Module
4. Select Model from list (C118)
5. Go to "Settings" tab and select "Special"
6. Go back to "Main" tab
7. Click on "Connect" button
8. Press power button on phone, and should now connect
9. Carry out which ever job you desire
BR,
IQ-Box Support.