Kali i'm in exactly same situation since June/July.
I payd for a siemens dongle and never received. After contacting England's department and talked with a portugese person called Fernando (it's my name too a nd I'm portuguese).
Since he told me that the reaserch team was having troubles with the dongle I changed my purchase for P2K Resource.
In conclusion you still have 300€ mine.
So how do we solve this problem?