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Old 03-27-2008, 16:14   #2 (permalink)
InfinitySupport
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
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Thanks Meter: 35,228
Hello,

it looks like cable problem.
make this:
1. DISCONNECT cable
2. run software
3. press "unlock" button
4. connect cable now
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