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Old 01-12-2009, 18:22   #3 (permalink)
InfinitySupport
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Join Date: Mar 2005
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Quote:
Originally Posted by deepakgarg View Post
can we send infinity serial only in case we don't remember email or due to any reason email is different from registration...
Hello,

It is very good question !
Please, give me an answers for the next questions:
1. how it was happened that somebody do not remember his own e-mail address ?
2. what was the reason for somebody to enter wrong/invalid/false e-mail address during box registration ?


Here is an information for everybody:
Do you remember how many times we have asked all users do not post their box S/N in forum ?
We have asked this many many times, but every day people post their full dongle S/N in forum.
As a result of this strange activity it is possible to find a lot of S/N's in forum.
Now my question: how to understand is S/N that was sent to us by e-mail is a really an S/N of actual Infinity-Box user but not S/N that was found somewhere ?

Quote:
Originally Posted by deepakgarg View Post
...or any way to retrieve email id from serial no.
user name, e-mail, S/N is exist in database so we can validate user by
1. name + e-mail
2. name + S/N
3. e-mail + S/N

Last edited by InfinitySupport; 01-12-2009 at 18:28.
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