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Old 02-15-2009, 16:56   #1 (permalink)
malek_bh
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Join Date: Jun 2007
Location: Algerie
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Dongle identification data is damaged, error code #32

14/2/09, malik malek [I]<[email protected]

From: malik malek <[email protected]>
Subject:
To: [email protected]
Date: Saturday, 14 February, 2009, 9:50 PM

Dongle serial No (S/N): ******
Firmware version: 0112.02
Dongle identification data is damaged, error code #32
"UK edition" status: Off
Last launched application: 0007 v.0130
Support area: http://www.infinity-box.com

- Username: *******
- Password: *******
Dongle parameters checksum: 5DE91D

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to [email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.


Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *****, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0005] Authentication failed! Wrong password or dongle is not Registered yet !

after this error


Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *******, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]

help me please
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