There is no long story here and there is no obligation to refund anybody money in GSM business if a Box is Cracked or for sim proxy`s everything depends on mutual understanding not obligatory.
About iPhone Update I made my public notice here
http://forum.gsmhosting.com/vbb/show...99&postcount=1
The future is Unpredictable in iPhone Unlocking SIM business, talking from my experience you too know that too.
BR
Gee