since 2 day i cannot update my box
i have update2 boxes à& was done successfully but the second can not be updated kindly please advise how to resolve this issue PM WAS SEND SINCE 3 DAY TO SIROYA WITHOUT ANY REPLY
Box Maintenance procedure started at 04:24:57
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E
Service Tag: 26179C321AAA0595CBE82A068A9D78C9
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: c*******
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D******
First Name: *****
Surname: *****
Nickname: *****
Address: ********
Country: ******
E-Mail:
[email protected]
Reseller: Siroya, Worldwide
Warranty Start Date: 2009-08-28
Warranty Period (months): 6
Warranty Stop Date: 2010-02-28
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating Secure Bootloader...
New Secure Bootloader (2.10) Avaiable, Updating...
Spawning box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Cyclone Nokia Application v1.06, (Aug 8 2009 17:54:19, gcc-4.2.2, RTOS v5.2.0), Type: Signed Production Application, Flags: Revised
Box Maintenance Error -> Failed to read Boot Agent Server Version. Probably your firmware is old, and lacks BootAgent! Contact Support.
REGRARDS
LEROI