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Old 03-25-2010, 11:32   #42 (permalink)
guru4gsm
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After installing CM 3.11...........?

Today i installed Chinese Miracle 3.11 and when i started it it says..........

Quote:
==== C:\Program Files\InfinityBox\ChineseMiracle\ChineseMiracle.ex e [3/25/2010 2:36:49 PM] ====
Loading data, wait...
[Infinity Box] Chinese Miracle v3.11
smart-card: connected
S/N: 327B:0112
Current Dongle firmware version: 0112
Required Dongle firmware version: 0116
It is need to upgrade Dongle firmware.

Download latest "DongleManager" from support area and upgrade Dongle firmware !
Then i started dongle manager and start updating but..........

Quote:
==== C:\Documents and Settings\Administrator\Desktop\DongleManager.exe [3/25/2010 2:38:08 PM] ====
Dongle Manager [Infinity Box] v1.32
----------Process started: 2:38:26 PM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 327Bxxxx, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.

==== C:\Program Files\InfinityBox\DongleManager\DongleManager.exe [3/25/2010 2:40:41 PM] ====
Dongle Manager [Infinity Box] v1.32
----------Process started: 2:40:58 PM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 327Bxxxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]
See more information in C:\Program Files\InfinityBox\DongleManager\DongleManager.log file.
Pinfinder adaptor was also connected with the box does this cause the error ...?
No other software was running at that time.

Please help me to update my box..........!

Last edited by InfinityHelp; 11-26-2016 at 13:52. Reason: new e-mail
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