yeah, i want it to be reset and like what i said, i've done it in different ways but nothing happen... my husband bought the phone with this problem and they told me that it just need a hard reset before i do something else... i dont know the history of the phone... its just that.. sometimes i can use it just fine, but more often, it doesnt work that well... the phone model is htc t3235 touch 3g (jade) |