[msa]

Please can someone tell me what I am doing wrong. I have LG7050 and orginal cable. When I try to read log with X70 logger it says 'power on' & I press on/off button & nothing happens, just keeps waiting as though phone is not been detected. I have tried 2 different original cables. I have used the logger to unlock X70 before without any problem. Is there any settings I need to changge?.
Please I need help urgentley, cutomer waiting for the phone. I have spoken to my supplier, he says there is no setting to change & it should work.

Any help will be very much appriciated.

Thanks

msa