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Gsmserver · 08-03-2004, 16:16

Dear Customers,

Considering our experience with updates we wanted to lay out some additional advices for update of your devices

When you update make sure that:

- firewall on your computer is disabled
- you have good internet connection
- LPT port settings are set to EPP in BIOS
- you have a stable power supply to your clip (use adapter)
- your IE version is not lower than v5.0
- if you use Win XP, log in as administrator
- if you use Win XP please launch the SmartMoto tool, open Smart-Clip
bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart you PC.

In case of still having difficulties while updating, please save a log file of the process and email immediately along with serial numbers to support[at]smart-clip.com

Best Regards
GSMServer team

08-03-2004, 16:16	#1 (permalink)
Gsmserver Product Supporter Join Date: Feb 2003 Location: gsmserver Posts: 9,134 Member: 21077 Status: Offline Thanks Meter: 116,309	Update rules Dear Customers, Considering our experience with updates we wanted to lay out some additional advices for update of your devices When you update make sure that: - firewall on your computer is disabled - you have good internet connection - LPT port settings are set to EPP in BIOS - you have a stable power supply to your clip (use adapter) - your IE version is not lower than v5.0 - if you use Win XP, log in as administrator - if you use Win XP please launch the SmartMoto tool, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart you PC. In case of still having difficulties while updating, please save a log file of the process and email immediately along with serial numbers to support[at]smart-clip.com Best Regards GSMServer team Last edited by GSM_Support; 05-04-2009 at 09:53.