w995 5 credit drop but not unlock
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hi
i tried to unlock w995 but fail , my five credit are drop , now im trying to unlock but setool shows this error, setool support team plz help me , how can i get back my credit my id is (recover157)
here is log info
SIGNED MODE (USING SERVER)
CFG:100010000000
ChipID:E900,EMP protocol:0401
PHONE STATE: "RETAIL"
FLASH CID: 0081
OTP LOCKED:1 CID:81 PAF:1 IMEI:35947303948937 CERT:RED
LDR:2010-03-02 18:01 1202-0421_DB3210_CS_LOADER_ACC_SDRAM_R2A096
LDR CAPS:SYSTEM FLASH SIGNATURE AUTH
LDR:2010-03-02 18:01 1202-0420_DB3210_CS_LOADER_APP_SDRAM_R2A096
LDR CAPS:SYSTEM FLASH GDFS FILESYSTEM TA
Executing CSCA-based unlock.
Checking for signature ...
signature found, skipping calculation
server error:remote dongle not available
Unlock FAILED
Elapsed: 10 secs.
SIGNED MODE (USING SERVER)
CFG:100010000000
SERVER CREDITS LEFT/USED: 30/0
CARD COUNTERS: FLASH 49, UNLOCK 68
Elapsed: 2 secs.
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tick singed mode alternative security bypass then unlock it try that ?