Hi,
after a failed firmware update via Nokia Suite my E52 is dead now --> black display and only a short vibration after pressing the power on button. Therfore I've downloaded a current Phoenix (v2012.04.003.47798) release, a current NaviFirm Plus (v1.7) release and the current E52 firmare package (v081.003). Unfortunately there is no communication with the mobile after the firmware programming. Phoenix outputs the following log:
Code:
Flashing started
Creating product data items list
Product data items list created
Backup not required
Flashing phone
Initializing
Scanning image files...
Waiting for USB device...
Loading secondary boot code: 15168 bytes
Secondary boot loaded
BB Asic Index is: 00
Asic ID is: 000000030000022600010007600C192102011104
BB Asic Index is: 00
EM Asic ID is: 00001040
BB Asic Index is: 00
EM Asic ID is: 00001030
BB Asic Index is: 00
Public ID is: 1B800015FF5E0344584ADCC37EA7F99CA7F320A2
BB Asic Index is: 00
Asic Mode ID: 00
BB Asic Index is: 00
Hash: 25B977A055BE9B5DEC0C38A2A279C695
BB Asic Index is: 00
ROM ID: 3E273BF637BE26FA
BB Asic Index is: 00
Device type is: 05
Device Index is: 00
Manufacturer code: 0000
Device ID: 0000
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 04
Device Index is: 00
Manufacturer code: FFFF
Device ID: 0000
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 00
Device Index is: 00
Manufacturer code: 0020
Device ID: 0040
Extended device ID: 0000
Revision ID: 0031
BB Asic Index is: 00
Device type is: 00
Device Index is: 01
Manufacturer code: 0000
Device ID: 0001
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 03
Device Index is: 00
Manufacturer code: 0020
Device ID: 0040
Extended device ID: 0000
Revision ID: 0031
Loading update server code: 868592 bytes
Update server loaded
Asic CMT: Start programming 172010 KB...
Asic CMT: Programming data sent: 0%
Asic CMT: Programming data sent: 10%
Asic CMT: Programming data sent: 20%
Asic CMT: Programming data sent: 30%
Asic CMT: Programming data sent: 40%
Asic CMT: Programming data sent: 50%
Asic CMT: Programming data sent: 60%
Asic CMT: Programming data sent: 70%
Asic CMT: Programming data sent: 80%
Asic CMT: Programming data sent: 90%
Asic CMT: Programming data sent: 100%
Programming complete
Asic CMT: Verifying communication to device...
Waiting for communication response: 25
Waiting for communication response: 24
Waiting for communication response: 23
Waiting for communication response: 22
Waiting for communication response: 21
Waiting for communication response: 20
Waiting for communication response: 19
Waiting for communication response: 18
Waiting for communication response: 17
Waiting for communication response: 16
Waiting for communication response: 15
Waiting for communication response: 14
Waiting for communication response: 13
Waiting for communication response: 12
Waiting for communication response: 11
Waiting for communication response: 10
Waiting for communication response: 9
Waiting for communication response: 8
Waiting for communication response: 7
Waiting for communication response: 6
Waiting for communication response: 5
Waiting for communication response: 4
Waiting for communication response: 3
Waiting for communication response: 2
Waiting for communication response: 1
Error 0x8401F121 communicating to phone. Unable to verify comm.
Warning: Unable to communicate to product after flashing
Starting to recover the phone
Recovering phone
Initializing
Scanning image files...
Phone recovery completed. Waiting for phone to boot up
Bootup successful
Verifying communication to product (before flash finalizing)
Failed to verfy communication to product
After the 25 tries to communicate with the E52 there is a request from Phoenix to disconnect and reconnect the USB connection. This doesn't help and the whole process ends with following error message:
Code:
Flashing finalization failed. Do you like to retry the finalizing?
HRESULT 0x8421001c (-2078212068)
Firmware: Cannot verify communication to phone after flashing. Make sure that phone booted up correctly and retry.
Hope someone of you can help me out here. The battery should be OK --> it delivers roughly 3.74V so it is still the nominal voltage.
BR