| i have this problem
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: 165864518A742E133D35E26ED9730ED6
Cyclone Server (2.0.0.42), Cyclone Box Team 2008-2012 - Ready.
Cyclone Server Send Command Error -> SQL Error: Can't connect to MySQL server on '74.53.199.2' (10060)
(500)
Authenthication error -> Failed to obtain Support Ticket
Box Serial Number: C000394A |