Yes ,your right ,don't even remarked ,how be possible this
Alphabets in a code lol .What to verify ?
Juts ask them the refund and don't deal with them next time.
The admin from their forum is a member here .Why he not reply here to help you and solve this ?
No days is hard to find a real supplier with a support and honest to reply you if a delay arrive and telling you like this you will not lost your clients.
br,
free1600