| Blank Support area
i have a problem with support area on germany server, only things i see are : Cycator, lost+found,N9_rm-696_SM_L34..., and idex.php. Please help
Support Area Launched, Engine Revision: 1.0.1.713
Started authenthication procedure at 10:30:13 AM
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: B4E3DE9F1A3E736456C5C253B4B59E3C
Cyclone Server (2.0.0.42), Cyclone Box Team 2008-2012 - Ready.
Ticket received, Veryfing it...
Server connection established, inflating data...
Ticket: C52F0D5CDFEBFAECDC2E6B1025C004F667144295
XML Revision: 1.0
XML Encoding: iso-8859-1
Interface Revision: 1
Message of the day:
======================================
Welcome to Germany! Hosted by Hetzner A.G, Cyclone Support Interface, (c) 2009-2012 Cyclone Box Team
======================================
Server Timestamp: 02.07.2012 09:29:46 CEST
Service Status: OK
Ticket Status: Ticket found
Ticket Box SN: B0001B22
Task Name: GetListing
Parsing files...
Files parsed OK!
Server time taken: 0.000718116760254s
and on USA server i get this error :
Cyclone Server Send Command Error -> SQL Error: Can't connect to MySQL server on '74.53.199.2' (10060)
(500)
Authenthication error -> Failed to obtain Support Ticket |