@ nhoy'sbarage,
Please make sure that:
- Firewall on your computer (or your LAN) is configured properly or disabled;
- You have reliable Internet connection;
- If you are using a Smart Adaptor select USB connection method or LPT port for LPT cable;
- LPT port settings are set to EPP in BIOS;
- Your LPT cable works properly;
- You have got a correct LPT port set in SmartMoto program, tab Smart-Clip. The best way to use Auto mode;
- You use a stable power supply with your clip (use 12V, 750mA or 10V 1A power adapter);
- Your IE version is not lower than v5.0;
- If you run update under WinXP, log in as Administrator or any other account with administrative rights.
After that run update operation for your Smart-Clip once again, save log file and send it along with the problem description to support[at]smart-clip.com
Best Regards
GSMServer team 