| Palm Pre & Pixi Unlock Instructions.
Palm Pre2, Palm Pre & Pixi Unlock Instructions
Run the unlock client from “START > NEXTGEN SERVER > Multi Unlock Client > Unlock Client”, you will also need to enter your username and password and click “save login data” and make sure “main Server” is selected under the settings tab, make sure you click “Save Login Data”, please make sure if you copy and paste or enter User details manually that you do not inadvertently put a space at the beginning or the end of the user name or the password, this will cause the message “unable to get balance or counter zero”.
NOTE: Pixi, pre & Pre2 require different credits; please insure your account has the required service active for the type of phone you are trying to unlock.
1. On the phone enter “Diag Mode”
a. On your Palm Pre go to ‘Device Info’, write down the 12 digit serial number (please remember it is case Sensitive)
b. Enter the serial number into the calculator “START > Multi Unlock Dongle > Pre Pass Through Keygen” (exactly the same if you have a pixi ot a pre)
c. Go to the phone app on your palm pre or pixi
d. Start typing #*8727277# and press DIAL as if trying to call this number
e. Enter the code from the ‘Pre Pass Through Keygen’ and click ‘validate’ (if requested)
f. In the window that appears, select “Configure USB pass-through”
g. Set DIAG for USB Port 1 (make sure all other ports are set to none, and 'use USBNet` is set to disabled)
h. Connect your Phone to the PC using USB cable.
i. If/when prompted by the phone select “Just Charge”
2. You need to install drivers when the new hardware found message dialog appears on your PC
(see page4 for more info)
a. When asked if you would like windows to search for a driver, select “No not this time”, Then select “Install from a list or specific location”, then click “Next”
b. Then select “Search for the best driver in these locations”, then check “Include the following location”
c. on the next screen click on “Browse”
d. Browse to “C:\Program Files\Multi Unlock Dongle\Palm Pre\Drivers” or “C:\Program Files\Multi Unlock Dongle\Palm Pixi\Drivers” depending on the phone you are unlocking.
e. Click “Next” and the wizard will install the drivers
f. Once the drivers are installed, Unplug & replug phone, click “OK” on the unlock client dialog box.
3. Unplug Phone
4. Run the unlock client from “START > Multi Unlock Client > Unlock Client”
5. Select Palm Tab, and replug phone.
6. Now to Unlock Your Phone
a. When the software tells you that “you may proceed”.
b. Click “Unlock” , the software will now unlock your phone
c. Where possible the blocked counters will be reset. |