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Old 07-15-2013, 14:18   #3 (permalink)
GSM_Support
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@ matengo,

Quote:
I have an mtm zte s518 from zambia how can i unlock it. Because i have sigma box but i'm faililng to unlock it.
First of all please post here log file from the operations you've tried to perform.

Quote:
which platform and cable do you use
Double check Direct Unlock manual and perform unlock operation according to it.
In case if any error appears, post here log file.
Quote:
Direct Unlock Manual
  1. Connect SigmaBox / SigmaKey Dongle to PC USB port and launch SigmaKey Software
  2. Go to "Unlock" tab
  3. Connect* turned off phone to PC
  4. Select an appropriate COM port in SigmaKey Software (usually the highest number)
  5. Press "Unlock" button and follow the instructions in the log window
  6. Press and hold "Power ON" button on the phone
  7. As soon as SigmaKey shows an appropriate message in the log window, release "Power ON" button
  8. The message "Unlock done… OK" indicates that procedure was completed successfully
  9. Disconnect the handset
  10. Phone is unlocked *
* MTK models have to be connected to PC COM port via original COM data cable or any COM port emulator. If you are SigmaBox owner, connect phone to PC via SigmaBox.
Also, please refer to this link for the cable pinouts.

Best Regards
GSMServer team



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