| 1. Power off your phone.
2. Press and hold Volume Down, and then press the Power button until the device turns on (while still pressing Volume Down). You will see the word Start with an arrow drawn around it.
3. Press Volume Down twice to designate Recovery mode.
4. Press the Power button to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5. While holding down the Power button, press and release Volume Up.
6. Use the volume keys to scroll to wipe data/factory reset and press the Power button to select it.
7. Scroll down to Yes - erase all user data and press the Power button to select it. Your device will reset to factory settings. |