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Originally Posted by huzein ok thanks for the info sir.
can this be also the reason why i could read phone's info? |
Read Phone Info should be enabled if correct drivers are installed.
Other than this, check other running programs such as Zune or Nokia Care suite or other Nokia 3rd party software running. They will prevent read info in ATF properly...
Again, just return phone to customer because there is nothing you can to do this phone and customer might blame you why his phone does not have signal etc...