So I made the mistake of trying to activate my InfinityBox with a firewall activated. The license became corrupt and now even after many uninstalls and system restores I can't even get those corrupt license files to regenerate. I sent this as an email, but this is urgent. It was a Christmas/birthday gift from relatives and a hefty investment on their part. All this research and I forget something simple like firewall approval and now I can't activate this infinity box plus service. Did so many googles and no solutions. Can someone please help?
Quote:
----------Process started: 12/26/2013 11:15:44 PM----------
DongleManager version: 1.49
PC HWID: 19233D44F8BC7CD9893D782C0561F28E
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: C7D14693, Firmware: 0104.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error:
Server reported error:[0031] Dongle identification data damaged. Contact to
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