View Full Version : **Today we recieved THREAT LETTER from 3g UK,** please look within** any suggestions?
Gsm Solutions Ltd
12-22-2004, 16:41
Below is an attachment of the letter i recieved from 3g uk, i would like to sent them a response letter back, so if any one has any ideas please do let me know...
Its a joke if you ask me
below is the letter
Dear Sirs,
Re: Handset Unlocking Activities
It has come to our attention that you are offering the ability to unlock handsets which are locked to the network owned and operated by Hutchison 3G UK Limited (trading as “3”).
Under the Terms for 3 Services ( copy enclosed), subscribers are not permitted to allow their handset to be unlocked from 3’s network in any unauthorized manner. In addition, subscribers are only permitted to request that their handset be unlocked from 3’s network by 3, subject to payment of all outstanding charges due and on condition that any subsidy in the handset has been repaid to us. By performing the unauthorized handset unlock for subscribers without such subscribers having paid the charges required under our terms, you are inducing the subscribers to breach our Terms for 3 Services, for which we hold you responsible.
In addition, as you are not an authorized reseller for 3, any advertisement displaying 3’s copyright materials and brand logo and trademarks without prior authorization infringes our intellectual property rights and, as you are not licensed to display our brand, you must immediately remove any materials with our brand from display.
If you do not immediately cease unauthorized unlocking of handsets locked to 3’s network and arrange the removal of any materials showing 3 brand from display, we will consider issuing legal proceedings against you.
Yours faithfully
Dale Youngs
Director Fraud & Security
is unlocking a phone illegal in your country??? Make your customers sign a small forum that they take full responsibility for there actions.
fonetech
12-22-2004, 17:27
most of that is bull**** they are putting in there and is I recieve such letter I will be ringing them to tell them that
They can shove there letter :D
krusty.spritz
12-22-2004, 17:34
" you are inducing the subscribers to breach our Terms for 3 Services, for which we hold you responsible.
how the f**K are you "inducing" there subscribers?
you see someone talking on a nec 616v and threaten to beat them?
OR
it is the 3 network thats that crap they must redial 17 times to get a line out?....in this case THEY have induced the customer away from there network to one that does work........for the record they MUST provide a service for which you pay for weather it be on "3" or o2 roaming....section 5 of there contract i think ;)
blaiseid
12-22-2004, 17:43
After analysing that letter, i can easily say THEY(3G) ARE FAILLING AND IMMATURE IN THEY POLICY.
More to be unlocked.
Salam
Essential GSM
12-22-2004, 19:46
Nice of them to put a phone number on the letter, we should all phone them up and let them know what we think of their "threatening behaviour". And in the same breath ask for the I D I O T that came up with the idea of giving away £400 handsets for 50 quid, so we can all buy him a drink, with the profits from unlocking the phones of course.
Regards, Jim
P.S. I have now copyrighted "7", so you lot better not be using it!!!
Gsm Solutions Ltd
12-22-2004, 19:57
It is scare tactics! i have many m8s around the globe who have in the past recieved simular letters from nokia etc...
the team behind 3g uk have no idea how to run a campaign.. the flog these phones for as little as 25sterling to gain a bigger market.. obviously people are going to buy and then unlock..they never thought of this..
they have failed before they have started--so now they are going crazy..there will be heads rolling over at 3g HQ
the "brute force method" does not effect any of thier property in any way..
but as i am not a solictor in am noy 100% positive about the legal complextities of it all in regards to copyright etc..
so if any one has any legal knowledge regarding this i would be greatfull..
please Note: i am NOT worried in ANY way about this letter.. i just want to cover all angles.. normally i would contact my solictor.. but i am heading out of the country tomorrow..
;) Also what may be ******* them off is that i own these 2 domains below
http://www.3g-ireland.com :D
http://www.4g-ireland.com :D
As far as i am concerned they can go /F/U/C/K. themselves, adn if they decide to take legal action and bring me to court i am confident that i will be the victor.. because they havent got a leg to stand on....
A LITTLE BIRD ONCE TOLD ME THAT ITS ACTUALLY ILLEGAL FROM THE NETWORK TO LOCK THE PHONE IN THE FIRST PLACE!!!
all comments welcome
Essential GSM
12-22-2004, 21:24
Well as far as I know the EU wants to pass a law making it illegal to lock handsets in the first place. Also I'm no lawyer, but as far I know the practice of subsidising handsets is a bit like this: "I want you to sign up for my service, but you need one of these (phones) to acess the services, so I will let you have it"
If you then decide to stop using my services, I can demand that you pay the full term contract, but I can't ask for the phone back, because as far as the tax man is concerned it's a "gift" that i use to lure you into signing up. Maybe im wrong.
Jim
krusty.spritz
12-22-2004, 21:33
A LITTLE BIRD ONCE TOLD ME THAT ITS ACTUALLY ILLEGAL FROM THE NETWORK TO LOCK THE PHONE IN THE FIRST PLACE!!! he he he :D
this is true !!!! and the comments on your last post .....i agree 10000%
its like buying a ford mondeo and you can only run it on SHELL petrol :confused:
its all been through the european courts once (or twice) before :D :D :D
david munro from a birmingham solicitors is an expert on cases like these.....i will dig out the company name and post it here.......
Nokia man
12-22-2004, 21:49
[QUOTE=Cracker-X]Below is an attachment of the letter i recieved from 3g uk, i would like to sent them a response letter back, so if any one has any ideas please do let me know...
Hi,
Unlocking is not illegal in the UK.
Simple.
You may be under some sort of breach of contract if you are a three dealer.
If so they will probably terminate your dealership.
Otherwise send the letter to the bin.
Br
David
PS: The only part of that letter which is in any way legal is the trademark issues. If they wanted to be extremely nasty they could take you to court if you were using theyre copyrighted material (logos etc). Watch out with this.
Again another issue if you are an authorised 3g dealership!
Dont worry about that letter its the one from nec lawyers that is more worrying ;)
fonetech
12-22-2004, 22:10
Nice of them to put a phone number on the letter, we should all phone them up and let them know what we think of their "threatening behaviour". And in the same breath ask for the I D I O T that came up with the idea of giving away £400 handsets for 50 quid, so we can all buy him a drink, with the profits from unlocking the phones of course.
Regards, Jim
P.S. I have now copyrighted "7", so you lot better not be using it!!!
roflmao, very good idea
Hi Cracker-X
PLease visit http://www.unlockme.co.uk/faq.htlm
As I understand it, if it is not a contract you are OK.
Read note 3 IS UNLOCKING ILLEGAL?
Also read disclaimer .
Best WISHES
found this
hope its usefull
http://www.mobiletoday.co.uk/artman/publish/article_1205.shtml
:confused: :) Below is an attachment of the letter i recieved from 3g uk, i would like to sent them a response letter back, so if any one has any ideas please do let me know...
Its a joke if you ask me
below is the letter
Dear Sirs,
Re: Handset Unlocking Activities
It has come to our attention that you are offering the ability to unlock handsets which are locked to the network owned and operated by Hutchison 3G UK Limited (trading as “3”).
Under the Terms for 3 Services ( copy enclosed), subscribers are not permitted to allow their handset to be unlocked from 3’s network in any unauthorized manner. In addition, subscribers are only permitted to request that their handset be unlocked from 3’s network by 3, subject to payment of all outstanding charges due and on condition that any subsidy in the handset has been repaid to us. By performing the unauthorized handset unlock for subscribers without such subscribers having paid the charges required under our terms, you are inducing the subscribers to breach our Terms for 3 Services, for which we hold you responsible.
In addition, as you are not an authorized reseller for 3, any advertisement displaying 3’s copyright materials and brand logo and trademarks without prior authorization infringes our intellectual property rights and, as you are not licensed to display our brand, you must immediately remove any materials with our brand from display.
If you do not immediately cease unauthorized unlocking of handsets locked to 3’s network and arrange the removal of any materials showing 3 brand from display, we will consider issuing legal proceedings against you.
Yours faithfully
Dale Youngs
Director Fraud & Security when a customer buys a 3g phone on no contract, it is up to that customer if he or she would like to stay with 3g if not 3g should reduce there prices to keep 3g customers, as other mobile phone networks are stealing there customers as they offer a cheaper service. so why dont 3g sue o2 instead or orange, virgin. cause i dont hear them complaining. ps i think your customers should be sueing you for the price, your charging to unlock a poxy 3g phone, when is it coming down?
Have had a read through 3 terms and conditions ver vague and kinda changing for they own purposes.
1, as a consumer you have the right to have you handset unlocked set out by ofcom.
2. You can end your agreement with 3 at any time aslong as you pay the minuim term ie 12months on contract and for payg aslong as all services are paid up to date. to have handset unlocked pay the difference bew**** the subised costa nd real cost. I would,t pay £400 quid for some of the **** they produce in the ??? Range 3 letter manufacture
3. BY only 3 being amble to unlock these handset it becomes anti competive, and a restrictive practice. see office of fair trading thus three can charge what they like???? not a fiar and just price.
4. If 3 wanted they phones to be bullet proof so they were not branded etc why did they not make a phone just for that perpurse/uselike old anagole phone technology
5. Every spare usless given up 3 sim card you get ps rember to remove identy mark send them back to 3 just to piss them off as each sim card represnt a losted customer and lots of lost revenue.
6. Due to new enviroment laws etc 3 could be casuing polution in the eviroment as what they are saying is these handset can;t be used for anything else but 3 and if you are a customer and received poor quality service in exchange for a fee (ie monthly/top up) then decided to end contact it common sense to reuse the bloody product!!!!!!!!!!
as person said earlier if you buy a car and it only runs on shell petrol!!!!!!! reason will previale aslong as ofcom and the office of fair trading act upon the customers behalf not 3's as any changing 3 makes will damage customer/joe bloggs rights and vconsumer law would have to be re written.
Agree with the bit you must remove all 3 marketing of info from public display as they own copyright and in practice can followed through.
As a paying 3 customer the coverage service they provide is shocking the itmised list of calls i get is 9 pages long a month due to the fact 1234567890 connected 4 sec next no 1234567890 connected 20secs etc ec ec i spend more of my airtime telling people i soposed to be having a conversation with sorry i'm on 3 i've got cut off again!!!!!!!!!!!!!!!!!!!!!! which wastes another 10 secs of call time. In the end i just change over to voda/o2/orange/t-mobile to finish the call and lose out on not being able to use up my bundled minutes. so buy having a handset unlocked i can choose which sim to use which will give me the best service for that place and time of day it is unreasonble to ask some one to cary bloody 5 mobiles with them. Just image if they all range at the same time it would be a concern party
..::COZEC::..
12-23-2004, 12:25
Yes . Contract is an agreement between two parties and when either of the parties feel dissatisfied with the contract they should be free to opt out of the agreement,were such condition of terminating a contract is not manifestly fair to both parties then it can no longer be called a contract but something else.
Come to think of it ,most phones being unlocked are not even called a contract package by "3", They are pay-as-you-go kind of package , so cant a costomer just have the freedom to do what they like with their phones?
Thirdly, If "3" insist on not unlocking their phones, apart from being liable for anti-competition practices, they should also be ready to refund money to their dissatisfied on return of the phone and also be willing to be held liable for any lost to their customers business contact arising from poor services and receptions.
agent003
12-23-2004, 15:48
I also received one of these letters in regards to their SIM cards and in regards to their logos on our site......
They told us to remove the logos and return the SIM's as the sims are their property.... failure to do so will ....bla bla bla
The logos have been removed but as for the SIM's.... Whell....We do not hold a fisical stock of these :D ...bunch of suckers really.... How come we never see the other networks complaining????? .....
They put themselves in this situation by having these phones on sale for next to nothing....If the network was any good there would be no need for this!!!
A neigbour of myne Does some work for one of the directors of three uk that only lives not far down the road from my house and even he as advised her not to get on to their services as its crap.... That sayes it all :rolleyes:
BR
.:hack3r2k:.
12-23-2004, 22:40
Below is an attachment of the letter i recieved from 3g uk, i would like to sent them a response letter back, so if any one has any ideas please do let me know...
Its a joke if you ask me
below is the letter
Dear Sirs,
Re: Handset Unlocking Activities
It has come to our attention that you are offering the ability to unlock handsets which are locked to the network owned and operated by Hutchison 3G UK Limited (trading as “3”).
Under the Terms for 3 Services ( copy enclosed), subscribers are not permitted to allow their handset to be unlocked from 3’s network in any unauthorized manner. In addition, subscribers are only permitted to request that their handset be unlocked from 3’s network by 3, subject to payment of all outstanding charges due and on condition that any subsidy in the handset has been repaid to us. By performing the unauthorized handset unlock for subscribers without such subscribers having paid the charges required under our terms, you are inducing the subscribers to breach our Terms for 3 Services, for which we hold you responsible.
In addition, as you are not an authorized reseller for 3, any advertisement displaying 3’s copyright materials and brand logo and trademarks without prior authorization infringes our intellectual property rights and, as you are not licensed to display our brand, you must immediately remove any materials with our brand from display.
If you do not immediately cease unauthorized unlocking of handsets locked to 3’s network and arrange the removal of any materials showing 3 brand from display, we will consider issuing legal proceedings against you.
Yours faithfully
Dale Youngs
Director Fraud & Security
LOL !
Voafone is with us against this **** 3 ! one of our FuriouS Team firend was sent to prison for unlocking **** 3. One day after Vodafone contacted us and gaved for free their best lawyers. Unlocking is not on anyway restricted. Soon Vodafone and FuriouS Team will prepare a small surptise for free :D SO 3 KEEP U'R *** PROTECTED AND U WILL GET IT SOON KICKED ON ALL VODAFONE STORES :D
Br;)
P.S: Our firend is allready out ... prouve that they can do only talking as law i law and not even 3 can change it.
.:hack3r2k:.
12-23-2004, 22:43
Also !
Vodafone give 200EUR free credit in their network for each customer that [presents them three 3 Network unlocked phone. So ... nothing more to add !
Br;)
bd electronics
12-23-2004, 23:12
I have also had a letter from dale youngs regarding their SIM cards and in regards to their logos, as 3 network is so s*** and signal is a no,no where i come from i dont even attempt to sell or advertise there logo and i have never done so,
but still got a b*** s*** letter
regards
dave
Abid Siddiqui
12-24-2004, 16:32
Well i ve unlocked NEC 616 for 5 pound and the reason behind this is 3 network is not available in pakistan. and if u want to use this set here u have to brake the code. So i think nothing is illegal.
..::COZEC::..
12-26-2004, 11:32
Also !
Vodafone give 200EUR free credit in their network for each customer that [presents them three 3 Network unlocked phone. So ... nothing more to add !
Br;)
I said it from the begining,it is a lost battle for "3"network.
Now is the time to unlock more of their phones so people can get more free credits. :D
And sorry for your friend (That is '3' harrasment)
sergo_zmeia
12-27-2004, 10:25
Bad news....sorry to hear this...our asses going to be kicked out of the business....I hope we will find a way to pass by...
Regards!
sergo_zmeia
aboveconnection
12-27-2004, 13:57
we have had the same thing, 9 outlets all of which are 3 auth resellers we have been asked to stop.
however, as many people on here have said, we dont have to, we would jeapodise the relationship with them if we continued.
3 are trying to clamp down.
we never received a letter, i personally told them if their service on 3 was better not as many people would unlock the handsets!