"x300 problem"

[farry]

hi
just bought this product,tried to unlock a x300 but nothing!!heres what i did,
installed the drivers,soft, chose x300 ,left the toggle switch on,left the front toggle switch up,used the provided leads(the ones with the jack)chose the correct port settings,(i think)whatever it was showing in divice manager,it was 17, i then chose 1,then 2 but no commiunication!! please help,dont know what else to do,

br

farry

[InfinitySupport]

Hello !

1. I think that COM-Port COM-17 was correct. Check it again, please.
Here is attached picture of "Port" section in DeviceManager.
Correct port (on my picture) is COM5 (Infinity USB serial port).
2. You have to use for X300 cable with "G50" label. It's cable with Hands-Free jack with 4 (four) metal pins (pls, see attached picture too).
3. Insert cable into left RJ-45 connector (near Rx/Tx LEDs).
4. F-BUS/M-BUS switch on front side have to be in up position (F-BUS)
5. When you select correct COM port, start software and press "Unlock" button, you have to see GREEN LED is blinking very fast. This means that COM port selected Ok.
6. Now press phone Power button (Red button) for several seconds. When progress-bar start to move you can releas Power button.

B.R.
InfinitySupport


hi
just bought this product,tried to unlock a x300 but nothing!!heres what i did,
installed the drivers,soft, chose x300 ,left the toggle switch on,left the front toggle switch up,used the provided leads(the ones with the jack)chose the correct port settings,(i think)whatever it was showing in divice manager,it was 17, i then chose 1,then 2 but no commiunication!! please help,dont know what else to do,

br

farry

[farry]

hi there
the divice manager is almost same but one thing which was differentwhen installing the usb driver it was saying sphere usb not infinity!!how is that possible? please help,i think that we r getting somewhere!!

br

farry

[InfinitySupport]

Hm... Interesting :)

Anyway, try to make this:
select COM port with text "USB" near it, run software and press "Unlock" button.
If you will see that GREEN LED blinkig very fast - this means you have selected COM port Ok.
Do you see green led blinking ?

B.R.
InfinitySupport

[farry]

hi
yes at one stage,i did see a green light blinks fast,i will check my steps and your tips, and will post results,thns for the fast reply, i will double check in device manager to see infinity usb!!.

br

farry

[farry]

hi infinitysupport
problem solved,after charging the batterrie for few more minutes,it unlocked the phone ,in 42 seconds!!,supper tool,thnx for the help though,

br

farry

ps,lets hope u bring x70 solution!!!,just kidding!!

[InfinitySupport]

hi infinitysupport
problem solved,after charging the batterrie for few more minutes,it unlocked the phone ,in 42 seconds!!,supper tool,thnx for the help though,

br

farry

ps,lets hope u bring x70 solution!!!,just kidding!!

Hello !

Thanks to you too for good words !
We hope you will be satisfied with our product in future too.

B.R.
InfinitySupport

[farry]

so is that mean u will add x70!!! lol

br

farry

[InfinitySupport]

so is that mean u will add x70!!! lol

br

farry

I think now you already have answer to your question http://forum.gsmhosting.com/ubb/smile.gif

Our main idea:

"Even small real work is more important than big future promises"
(c) Infinity-Box 2005

B.R.
InfinitySupport

[needi]

Well its really hard to connect to phone.Everything seems ok.....did the all above.but no success.Is there any special settings for this.

[needi]

I am trying with X300 and A100 phone.....using G50 cable.BUt no success with both the phones....:(:(

[Infinity-Box]

@ needi

try not to insert connector completly inside the phone ,
leave a little space , dont press it hard

Best Regards

Infinity-Box Team

[needi]

No success this way also....can u come to ICQ.

[Infinity-Box]

Yes sure
Please post ure ICQ number here so i can add you

Best Regards

Infinty-Box Team

[galaxi]

i have flashed & unlocked A100 and X300 success without any problem using G50 cable

[needi]

Please let me know as well how ur doing.My icq # 130339175.

[Infinity-Box]

@ needi

i will add you now

Best Regards

Infinity-Box Team

[needi]

Come on dear add me now.....waiting here.

Best Regards

[Infinity-Box]

@ needi

i did add you , waiting for you to come online

Best Regards

Infinity-Box Team

[chowdary]

Hello !

1. I think that COM-Port COM-17 was correct. Check it again, please.
Here is attached picture of "Port" section in DeviceManager.
Correct port (on my picture) is COM5 (Infinity USB serial port).
2. You have to use for X300 cable with "G50" label. It's cable with Hands-Free jack with 4 (four) metal pins (pls, see attached picture too).
3. Insert cable into left RJ-45 connector (near Rx/Tx LEDs).
4. F-BUS/M-BUS switch on front side have to be in up position (F-BUS)
5. When you select correct COM port, start software and press "Unlock" button, you have to see GREEN LED is blinking very fast. This means that COM port selected Ok.
6. Now press phone Power button (Red button) for several seconds. When progress-bar start to move you can releas Power button.

B.R.
InfinitySupport
hi
ihave installed the drivers before i plugged in due to the instructions then i plugg infinity box in this is all i get in device manager
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card
but i can't see anywhere INFINITY USB SERIAL PORT
THEN I DON'T UNDERSTAND THIS PART
3. Insert Cable and select drivers from folder: Program Files\InfinityBox\Drivers\Cable
WHAT CABLE DO I NEED TO PLUGG IN?

BR

[InfinitySupport]

Hello !

Please, contact to support@infinity-box.com

B.R.
InfinitySupport

hi
ihave installed the drivers before i plugged in due to the instructions then i /skipped.../

BR

[chowdary]

Hello !

Please, contact to support@infinity-box.com

B.R.
InfinitySupport
I HAVE CONTACTED AND THEY HAVE REFFERED TO THIS THREAD
AND NOW FROM HERE BACK TO THERE
I DON'T UNDERSTAND WHAT IS GOING ON
ALL DAY I COULDN'T UNLOCK ONE X300
I HAVE DONE EVERYTHING DUE TO INSTALATION GUIDE
EXTRACTED ALL THE LATEST UPDATES IN
C/PROGRAMFILES/INFINTYBOX/PAN
I CAN OPEN THE SOFT
USING COM 1
DEVICE READY
BUT WHEN IT COMES TO UNLOCK IT DOESN'T DETECT PHONE
USING A COM CABLE WITH FOUR METAL PINS AS SHOWN IN THIS THREAD
BUT KEEP PRESSING POWER BUTTON NOTHING HAPPENS
BR

[InfinitySupport]

Hello !

Please, follow the next steps to check what is wrong:

1. Double check, what COM-port you use. If you use ordinary COM-port cable and if you connected it to PC back side then it can be that you connected cable to COM-2.
Please, try to select COM-1 or COM-2 and try to make unlock again.

2. Pls, check attached pictures (connector modifications) in this thread.
It can be that connector not so good fit into phone.

3. If you have any other phone (f.e. A100/G50/G70), try to make unlock for any of these models.
If you CAN work with any of these phones, but can't work with X300 then double check item 2.
If you CAN'T work with any of these models, then check item 1.

4. If you can start software and you can see dongle serial number, this means that you have installed all drivers Ok, so don't need to uninstall/install anything again.

5. If you still have problems, then send file: Log_GD55_G5x_G70_A100_X300.txt
to this mail: InfinityHelp at yahoo.com.hk

You can find this file in the same folder where software located.
Then we can try to check what is wrong.

B.R.
InfinitySupport

I HAVE CONTACTED AND THEY HAVE REFFERED TO THIS THREAD
AND NOW FROM HERE BACK TO THERE
I DON'T UNDERSTAND WHAT IS GOING ON
ALL DAY I COULDN'T UNLOCK ONE X300
I HAVE DONE EVERYTHING DUE TO INSTALATION GUIDE
EXTRACTED ALL THE LATEST UPDATES IN
C/PROGRAMFILES/INFINTYBOX/PAN
I CAN OPEN THE SOFT
USING COM 1
DEVICE READY
BUT WHEN IT COMES TO UNLOCK IT DOESN'T DETECT PHONE
USING A COM CABLE WITH FOUR METAL PINS AS SHOWN IN THIS THREAD
BUT KEEP PRESSING POWER BUTTON NOTHING HAPPENS
BR

[gbada]

i have flashed & unlocked A100 and X300 success without any problem using G50 cable
can i flash a dead x300 phone and what procedure should i take

[InfinitySupport]

Hi,

You can flash dead x300 w/o problems.
Procedure is the same as ordinary. Just connect cable, press software "Flash" button and press phone power button.

[ryddk]

i want to now ,pin out x300 cable its the same whith pin out g50.

i want usit x300 usb cable for nec e101 ,its posible ??

[InfinitySupport]

i want to now ,pin out x300 cable its the same whith pin out g50.

i want usit x300 usb cable for nec e101 ,its posible ??

G50 = G70 = A100 = X300 = A210 = SC3 = E101 = E342

you can see all pinouts in support area "Cables/Pinouts" section

[s1emens]

@InfinitySupport
I have problems connecting my X300 with infinity, can i know what is the best baud rate setting is it 115200, 230400, 460800, or slowest and what is the best setting for communication speed calibration bar is it in the beginning, middle or last.

Also if i tick Auto my Comport will change to Com x VCPO, can i know what this means?

Its very hard to communicte. I plug the G50 connector in and leave some space so that when i press and hold Power button its RX and TX LED will on.

I just try to reset setting on this X300. Any help is really appreciated. Thanks

br,
s1emens

[InfinitySupport]

Hi,

Baudrate: 115200
Com port selection: when you tick on "auto" box you will see com ports that really exist in your system - software show only available ports and internal system port names (like "VCP0").

As about connection problem: pls, check "FAQ" thread. you will see inf about X300 communication problem at 1st page (with picture how to adjust connector to make it more good for X300). in most cases need to cut rubber around metal pin to allow connector fit in X300 completely.

[yassyass]

step by step solition for x300 change your quartz

[das100]

infinity no network after flash ,how do i solve problem

[InfinitySupport]

infinity no network after flash ,how do i solve problem

Hi,

I can't beleive that after flashing X300 with files from support area your phone lost network.

1. check this link: http://forum.gsmhosting.com/vbb/showpost.php?p=1526171&postcount=8
2. check imei
3. check "Documentation" folder for instruction

[das100]

3. check "Documentation" folder for instruction

i cant find it,pls help

[das100]

pls phone is x300...........

[InfinitySupport]

Just look in folder with software. You will see folder with name "Documentation". In this folder you will see the next instruction:


HOW TO repair "No network" and "Bad Imei" for A100/A101/A102 after bad unlock/flashing.

1. Make sure you have checked "Backup" options in "Settings" page.
2. Flash phone with latest firmware 027 (all parts: MAIN+MAP+LP)
3. Go to "Flash" page and select area "EEPROM".
4. Select first "A100_Repair_EEP" file from "EEPROM_REPAIR" folder.
5. Flash it into phone
6. If phone become locked after flashing, use ordinary "Unlock" procedure to rebuild security area.
7. Test phone (Network, Imei, charging).
8. If phone works not good, then repeat from step 4 with other "A100_Repair_EEP" file.

X300 repair procedure is the same. Just select X300 repair files.

[mike67]

Hi infinity team

I saw your pic ..regarding correct com ports ... Mine does not say Infinity USB to serial COM5 instead it says USb to Serial Com 5

I am just worried wether this is correct or not ,, becuase todate i have not managed to use infinity since December ,,,

Ofcourse i got a few Panasonics and each time i tried witht the supplied cable it didnt work .. now i wonder wether it is this problem or stg else

Is USb to Serial ok or it needs to say Infinity USB to serial and if so where r the USB to serial drivers ,?

Thanks
Mike

[InfinitySupport]

Hi infinity team

I saw your pic ..regarding correct com ports ... Mine does not say Infinity USB to serial COM5 instead it says USb to Serial Com 5

I am just worried wether this is correct or not ,, becuase todate i have not managed to use infinity since December ,,,

Ofcourse i got a few Panasonics and each time i tried witht the supplied cable it didnt work .. now i wonder wether it is this problem or stg else

Is USb to Serial ok or it needs to say Infinity USB to serial and if so where r the USB to serial drivers ,?

Thanks
Mike

Hi,

"USB to Serial" port is Ok. If you see this port in DeviceManager this means that drivers installed Ok.

anyway, drivers here: http://www.infinity-box.com/download/index.php

[mike67]

hi

I have X300 when program says ,, press power switch phone turns on instead of booting and if i remove out a lil bit ,,phone doesnt turn on but both blue light comer\s on and green light flickering fast ,,,,

what cud be the problem ,,,,

i have X300 saying phone locked ,,, user code entered i think too many times ,,,not sure though ,,,

have always had problem with this phones using G50 cable ,,,,

please help me here ..have read the forum but wierd thngs keep happening sometimes when cable inserted phone starts vibrating or not booting or phone turns on at power key press ,.,,

thnx
mike

[InfinityHelp]

hello!
some old panasonic models really acts strange with inserted cable.
sometimes light goes on, sometimes vibrate. This is not infinity fault.
This is reaction of phone hardware to cable Tx. Rx idle state levels.
if you cant boot it by Holding power button then try to remove and put back battery. Sometimes this works like pressing button.
Or try insert battery while holding pressed Power botton

[antunes]

Hello,

Problem solved whith 1 X300 by this way:
In the back of infinitybox I put the switch "off" and connected to com port, and in front, I coonected the G50 cable (I cuted rubber around metal pin to allow connector fit in X300 completely), on RJ45 right side and the switch, on FBUS!
UNLOCKED!!!!!

I hope that can help somebody!


:)

[veerpreet]

hello infinity masters my infinity box com port working but usb not working suggess me bro............:confused:

[InfinitySupport]

hello infinity masters my infinity box com port working but usb not working suggess me bro............:confused:


yes, my congratulations, it's exactly the thread about box com port problems !
Please, read here about fast solution for your problem: http://www.gsmhosting.com/vbb/showthread.php?t=342807

[pastor good]

My infinity box is still not detecting connected phone. I have followed all installation instructions as given by IHelper but all to no avail. What is the next step. My email address is elgoddeyson@yahoo.co.uk

[InfinitySupport]

My infinity box is still not detecting connected phone. I have followed all installation instructions as given by IHelper but all to no avail. What is the next step. My email address is elgoddeyson@yahoo.co.uk

To be honest I don't see here any instructions given to you and I can't understand what you already tried to do and what you talk about.
Anyway, what to do next (first): run infinity-Box Shell, select mopdel Pana X300 and see correct cable information, also you will see PICTURES how to modify cable to make it completely good for Pana-X300.

[amol_sm]

I HAVE CONTACTED AND THEY HAVE REFFERED TO THIS THREAD
AND NOW FROM HERE BACK TO THERE
I DON'T UNDERSTAND WHAT IS GOING ON
ALL DAY I COULDN'T UNLOCK ONE X300
I HAVE DONE EVERYTHING DUE TO INSTALATION GUIDE
EXTRACTED ALL THE LATEST UPDATES IN
C/PROGRAMFILES/INFINTYBOX/PAN
I CAN OPEN THE SOFT
USING COM 1
DEVICE READY
BUT WHEN IT COMES TO UNLOCK IT DOESN'T DETECT PHONE
USING A COM CABLE WITH FOUR METAL PINS AS SHOWN IN THIS THREAD
BUT KEEP PRESSING POWER BUTTON NOTHING HAPPENS
BR


I too same problem . . . . . . . .
I just unlock KG 110 phone and this time i can't unlock the Moto C139
I try to unlock this phone last 4 day's but i can't do that........... WHY....??

Wrere r u infinity team why can't box detect C139 phone.

[InfinitySupport]

@amol_sm
Why ?
There is an easy answer
1. because you unable to post your question in correct thread
2. because you did not read FAQ before ask questions: http://forum.gsmhosting.com/vbb/showthread.php?t=342807

there is no reason to post the same strange text in different threads. Your double message in other thread was deleted.
My advice: try to read FAQ instead of spam this forum with strange posts.

People who want to solve problems can read FAQ and solve problem in 5 minutes.
People who just want to talk always talk and read nothing. results: they can't unlock phone during 5 days because they just talk instead of work.

[Kayiwa 4nes]

Hey guys i thank for everything yo giving us!, my main point is, I got infinity 2008 or (infinity slim plus the one using smart card) but
when i try to unlock huawei t201 sometimes it detect it after unlocking it shows invalid sim and others green light blink so fast but failed to detect with the phone total i never done even one what is the problem? and zte a35 never be detected. i need help what can i do?. Am a Ugandan.

[InfinitySupport]

Hello,

It\'s good idea to explain each problem so detailed as possible, attach operation log and detailed explanation.

btw, what was the reason to ask this kind of questions in \"Panasonic X300\" thread ?

[hendri can]

:mad:Help me please..
My Infinity LED (RX and TX) always blinking, and com-port not detect...

[InfinityHelp]

hello hendri can!

what you see in device manager under "ports (com and LPT) when you connect box?

[hendri can]

no detection in ports-com, and no new hardware connection in device manager, but e-gate USB smart cards, e-gate Vituals reader Enumerators and Smart Card Readers is ready.. Why it this...?
This infinity box LED (RX=Red TX=Yellow) always light....
I'm confuse this box... help me...:mad:

[InfinitySupport]

Hello,

What is your box history ?
What happened that box stop to work ?