Infinity virgin needs help [Archive]

Patrick

07-20-2005, 19:11

Ok I've got this far;

4.2. Driver installation (W2K/XP)

1. Run: Infinity_Drv.exe

After this installation part will be completed, make the next steps:

2. Run: Program Files\InfinityBox\Drivers\e-gate_W2k_XP\Setup.exe

3. Insert Box dongle into USB port

Your system now have three new devices:

1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator

2. Smart card readers -> e-gate USB Smart card reader

3. e-gate USB Smart Cards -> e-gate USB Smart Card

4. Insert Cable and select drivers from folder: Program Files\InfinityBox\Drivers\Cable

4.3. Serial Number reader installation

1. Run: Infinity_SNReader.exe

2. Reboot PC

3. Insert dongle and run SNReader.exe:you will get UserName and Passord for support area access at http://www.infinity-box.com

I can't get the SNReader to read my box, I get this http://tinypic.com/96kfox.jpg !

Any ideas ? :o

Thanks in advance...

BR :)

The Beast

07-20-2005, 20:14

Remove everything and do a clean install again, but this time only install Infinity_DRV.exe, than plug your USB dongle, not the box!!! When searching for new hard ware point it to Program Files\InfinityBox\Drivers\e-gate_W2k_XP\
After that run SNreader.exe. and Enjoy.

The Beast

InfinitySupport

07-20-2005, 20:16

Hello,

Pls, check in Device Manager: these 3 devices have to be present.
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card

Also, install SN-Reader installer again, restart PC and try to run SN-Reader.exe again.

B.R.
InfinitySupport

Patrick

07-20-2005, 22:25

Hi InfinitySupport,

Thanks for the support so far.

Ok I have ;

1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader

But not ;

3. e-gate USB Smart Cards -> e-gate USB Smart Card

http://tinypic.com/96w0vk.jpg

Should I do as The Beast suggested, as that usually works with unlocking boxes ?

BR :)

Hello,

Pls, check in Device Manager: these 3 devices have to be present.
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card

Also, install SN-Reader installer again, restart PC and try to run SN-Reader.exe again.

B.R.
InfinitySupport

InfinitySupport

07-20-2005, 22:30

Hi,

Yes, you can try this advice.

But first:
Do you see Dongle LED blinking when you insert/remove dongle into/from USB ?

B.R.
InfinitySupport

Patrick

07-20-2005, 22:42

Hi,

Yep, it blinks about 3/4 times green as I insert it into the USB port :) .

But is it ment to blink when I remove it ? Because it doesn't but the PC makes the usual noise, so the dongle seems ok to me. :)

BR

Hi,

Yes, you can try this advice.

But first:
Do you see Dongle LED blinking when you insert/remove dongle into/from USB ?

B.R.
InfinitySupport

InfinitySupport

07-20-2005, 22:48

Hi,

It's good, dongle Ok.

Pls, try to make as The Beast suggested.

B.R.
InfinitySupport

Patrick

07-21-2005, 02:16

Checking data, wait...
Device have to be SWITCHED OFF
Press Power button now...
TestMode Ok
Set Baud...
Set Baud Done
Parameters...
SW Version: GAX70A3232040408
FLASH-ID: 89000D88
Parameters Done
Check data...
STEP-02 in progress...
Check data Done
Check HW...
FLASH supported[89000D88]
Check HW Done
Operation...
Working, don't interrupt...
Action-1 Ok
Action-2 Ok
Action-3 Ok
FLASH-ID: 89000D88
Action-4 Ok
Action-5 Ok
Action-6 Ok
STEP-2 complete !
Operation Done
Process completed
Phone Unlocked Ok !
Remove/Install battery now !
Finished

Wahooooooo

Just unlock my first X70 ;)

Thanks Infinity team :)

khoavtran

11-12-2005, 02:51

hi
for me install as instructed but i do NOT see any of the below in my System Device.( Xp sp2)
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator

2. Smart card readers -> e-gate USB Smart card reader

3. e-gate USB Smart Cards -> e-gate USB Smart Card

my donlge is ok. cuz its works on another pc.

what can i do
br
ktv

Infinity-Box

11-12-2005, 08:37

Try to reinstall donele driver , and install again

khoavtran

11-13-2005, 03:38

i have lost count of how many times i try to uninstall/reinstall and still can't not see those devices. Unfortunatly the other pc ****n-up , and very desparatly to get this working...
is there any tricks to this..

br ktv

Infinity-Box

11-13-2005, 08:38

Hi ,

It seems some software is conflicting with our device driver in ure PC ,
It is a very stranege problem , can u ask help from ure reseller ?
if he is in the same city can u take ure CPU to him ? may be he can install it correct for you ?

Regards

Kashan

khoavtran

11-13-2005, 23:31

my resaler is too far away.

got it from narrygsm.com he is in China and i'm in Australia

thankx for respond. hope that you have solution for me soon

br
ktv

InfinitySupport

11-14-2005, 05:02

Hi,

Do you see dongle LED blinking when you insert dongle into PC ?

Are you sure that you can't see all 3 (three) devices:
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card

khoavtran

11-14-2005, 05:53

dongle LED does NOT blink

when i plug-in dongle , in Device Manager more Devices detected BUT the three(3) mentioned.

ONLY THIS
1. ports(com & PLT )
- USB serial port(com 20)
2. Universal serial bus controller
-generic usb hub
-usb serial converter

br
ktv

khoavtran

11-14-2005, 06:00

please disregards previous post.
somehow its magically working - devices are displaying.
and i have no idea why its working.

thanks for concerning of your customers.

great team

br
ktv

khoavtran

11-14-2005, 06:05

the only different thing that i did was connected the dongle to the laptop longer than (20 mins). unplug dongle and plug in again......tataa.. its work. some how ....its work.

khoavtran

11-14-2005, 06:18

STILL HAVE PROBLEM-- dongle LED NOT blink. and BOX NOT FOUND.

What is wrong. ??
need your help here , very appreciate

br
KTV

InfinitySupport

11-14-2005, 13:38

Hi,

Check your PC USB port.
Try to insert dongel in other USB port.
If you can see dongle LED blinking when you insert it in other PC and if you don't see LED blinking when you insert it in your PC this means that your PC USB can be damaged.

khoavtran

11-15-2005, 00:35

hi.
use different USB port and different computer.
result still same ( Dongle LED NOT Blink ). i managed to get it works by unplug dongle and quickly put it back, then i can see ( e-gate USB Smart Cards -> e-gate USB Smart Card ) in Device Manager , then everything is working.
-note that Dongle LED still Not Blink
- as result i think maybe the Dongle is not working correctly. maybe you think otherwise !.

thankx for support.
ktv

Infinity-Box

11-15-2005, 08:29

If you think there is a problem with dongle

1) u can use some other dongle by setool or cruiser with our card,
just remove simcard inside the usbdongle from setool and cruiser and insert the infinity simcard inside the dongle

2) Or send your reseller back dongle and get a new one

3) if your reseller refuses to change dongle then send back the dongle to me and i will replace it to you
keep me updated support@infinity-box.com

Best Regards

Infinity-Box Team

joe zack

08-25-2006, 17:27

i have all the3 devicesin the comp.butmy infinty box dsont flash....

InfinitySupport

08-27-2006, 18:55

i have all the3 devicesin the comp.butmy infinty box dsont flash....

Could you, please, describe the problem more detailed ?

jay k sundrani

07-24-2007, 17:16

Can you show how to install drivers and setup in pictures so that we can understand easily as i am having a problem as it says
"Error when listing readers"
Smart card API error #numbers
Cannot find a smart card reader

jay k sundrani

07-24-2007, 17:17

Infinity please help for the above problem.

InfinityHelp

07-24-2007, 18:47

hello jay k sundrani!

to help you i need to know how you install box step by step and at what point you getting this error

jay k sundrani

07-26-2007, 09:07

InfinitySupport

07-28-2007, 22:47

Sir i have first inserted the cable with infinity box it takes three times the files and finished.
After that i have given the infinity setup main_2.7 and then infinity driver version 1(1).2 installed the both, and then open the infintity shell and selected the model after then on next page it shows me the message
Error when listing readers
smart card API error #8010002E
Cannot find a smart card reader
but in device manager i can find all the three
egate usb smart card
egate virtual reader enumerators
smart card readers
egate usb smart card readers
in ports usb serial port with no.

Dear Sir,

Please, read detailed step-by-step instruction and make it exactly:
http://www.infinity-box.biz/index.php?id=support

In case of any problems please see:
http://www.gsmhosting.com/vbb/showpost.php?p=2049163&postcount=2

waiting for your results.