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jala
08-31-2005, 11:57
Box wes register, recive name , pass etc etc, but after 2 days, when I try to opne box I have message:

Ready...
Profile file not exist!
Default file will be created
Box not personalized
Connecting to update server...OK
Update completed
No data...
Timeout!
Box Reboot error!

What is problem?

Best Regards

GSMtricks
08-31-2005, 14:58
The problem is that you box was not updated.
Read the docs from support: http://www.multi-box.net/docs_box_update.php
Just need to read sometimes, and do everything like writtenn,after that you will found the solutions - how to fix this problem.

jala
08-31-2005, 17:38
thx for fast help via email, box now is working.....


Best Regards

GSMtricks
09-04-2005, 12:48
thx for fast help via email, box now is working.....


Best Regards
Very very gooddd :cool:

chmatlob
09-08-2005, 16:40
Very very gooddd :cool:

I perchaze my box on 29-8-2005 from Muhammad Tahir ( Pakistan ).I do all u said for update.Register box & download new software and run software But it show.............

Ready...
Box require update!
Connecting to update server...OK
Update completed
No data...
Timeout!
Box Reboot error!


That is the 1st time i try to use the box & update it.It means my box already dead ( I think new box is dead and need to activate ).

I also mail support@multi-box.net but no reply after 20 hour.I mail info@multi-box.net he fix some time But box cant update.Now after 4 days info saying that he cant help me. :mad:

GSMtricks
09-08-2005, 17:13
1. I cannot work 24 hours. ( in your case I answer to you very fast )
2. You send to me too many e-mails, but all without any data.
3. I told to you how to fix it - you have a problem with your internet provider or firewall. How can I help you?

If you thinks that you box is damaged - ask from your reseller another one.