Pls help astroclipteam [Archive]

besthacker

10-14-2005, 21:38

hi ,

i buy 5 pcs astro clip but my problem is same error "clip not found "

step
astro updater install
usb connection
clip mode
after press unlock button
5sec i wait
after press read clip info

same problem clip not found

b.r

luskao

10-14-2005, 22:28

BOX MODE!!You have to put it in box mode...It's normal, you want to use it as box or as clip??

BR

AstroTeam

10-14-2005, 22:29

Run software and press ''Read Info'' button, and press unlock button in clip and make sure that clip is in Box mode.

Your clip will be detected and information will be readed, if this will not apply then you will have to uninstall it in device manager and reinstall drivers from scratch.

Make sure that checkbox ''Auto find my clip'' is selected.

besthacker

10-14-2005, 23:10

I think driver bad ?

besthacker

10-14-2005, 23:37

with 9v battery or only usb cable connection need for update?

AstroTeam

10-15-2005, 00:18

@besthacker:
With USB-cable of course, we do recommend you to not use usb hub.

besthacker

10-15-2005, 00:34

I not have usb hub direckt pc to box communucation but same problem tomarrow i chck other pc after i write here thx for help !!

besthacker

10-16-2005, 01:36

hi,

i make 3 pcs update but other 2 pcs pc reset after clip dead u have repair soulution for this ?

luskao

10-16-2005, 10:40

Check what ia the port where you have the box and select comport manually. Update clip again and try it. Under Win98 it's extremly easy to update besides winxp sometimes something wrong happened. But just select comport manually

BR

besthacker

10-16-2005, 19:46

thx u info all ok %100

b,r

besthacker

10-17-2005, 20:49

chck pls mail for activasyon file

luskao

10-17-2005, 20:51

I think they are on vacation...Be patient :)

jcosta

10-18-2005, 11:22

I'm still waiting the activation file for more than 4 days!!!!!!!

If I have bought the astro clip is because I need it and not to have it in the package

luskao

10-18-2005, 15:38

Jcosta, READ, they are on vacation, can them had a break or must work 365 days and 24 hours for you??

Be patient

BR

jcosta

10-18-2005, 19:36

I cannot be pacient when I have bought one think that it is useless to me and when I'm loosing money.

I don´t wan´t them to work to me 365 days, but I have spent $250 in a box that is not working ( because is not activated).

It was the first time and the last one that I have bought anythink from Astro team.

luskao

10-18-2005, 19:54

Mate, it's going to be two days maybe or some hours. I couldn't ask them about it...Please be patient because the team is working as I posted.

BR

jcosta

10-19-2005, 15:02

Still waiting....................................

jcosta

10-20-2005, 14:12

Another day waiting..................

luskao

10-20-2005, 14:19

Read (http://forum.gsmhosting.com/vbb/showpost.php?p=1395913&postcount=32)..sometimes is useful.

Check (http://forum.gsmhosting.com/vbb/showpost.php?p=1395894&postcount=30) there are not too many threads in AstroClip section...

BR

Luskao

cskok2003

10-20-2005, 19:56

@ Astro Team
pls mail for activasyon file

jcosta

10-20-2005, 20:01

jcosta

10-20-2005, 20:02

@ Astro Team
pls mail for activasyon file

Forget that, I'm waiting at almost one week the activation file.

luskao

10-20-2005, 20:31

His person is on vacation...It's this possible or you have to be EVERYDAY complaining??Can you wait until he will come back. Everybody can make mistakes they are humans...Maybe you are a *** but Astroteam and all this forum are humans and made mistakes

BR

jcosta

10-20-2005, 21:20

I will complain until I have my activation file.
I have lost many money because of this, and have already bought another box, so the first think that I will do after receive the activation is find another owner to this clip.

cskok2003

10-21-2005, 06:09

@astro team
please check your mail.

jcosta

10-21-2005, 14:14

and another day waiting..............

besthacker

10-21-2005, 17:59

@luskao

ok. he is go for vacation but my 800 pcs phone waiting today phone price 100 usd tomarrow 80 usd for activasyon not must wait all people i must buy my phone

AstroTeam

10-21-2005, 20:32

@All:
Sorry, i have informed you all about the current situation and it is as it is, once again we are very sorry if this have caused any inconvenience.
I will close this thread cause of ''another day, and another day of waiting'' posts.

I will inform all our awaiting activation users and notify them by PM or E-mail as soon as our partner is back.