View Full Version : >>> Support Area NOT WORKING - report here <<<
I'm USING USB SMART Maintenance 3.1,
Support AREA IS NOT WORKING AGAIN.
br
RNC_EBM
Just use USB SMART Maintenance 4.0 and will work ;)
Just use USB SMART Maintenance 4.0 and will work ;)
okay sir, thank you for fast reply.
i'll try now.
br
RNC_EBM
can't enter support site, already tried 4.0, same problem on 3.1
br
RNC_EBM
can't enter support site, already tried 4.0, same problem on 3.1
br
RNC_EBM
What is your dongle SN? What error you receive?
Also, no more work with 'other leech software', so just press GO SUPPORT button.
What is your dongle SN? What error you receive?
Also, no more work with 'other leech software', so just press GO SUPPORT button.
When CLICKING GO SUPPORT
" USB-Smart dongle get PASSWORD ERROR "
or
" Doongle GET CODE ERROR "
br
RNC_EBM
Inovator
03-30-2006, 01:03
for me it works!
check your dongle is the card in its place
for me it works!
check your dongle is the card in its place
already solved
br
RNC_EBM
*phone-company*
03-30-2006, 07:52
It`s very helpfully to put out USBSMART from usb and then back again..this will help ;)
LordMen007
03-31-2006, 19:19
I'm USING USB SMART Maintenance 4.0
but Support AREA IS NOT WORKING AGAIN.
If can u solv our problem Mr Zulea
Hi,
Sorry for truobles, I mess up some serials in database. Now shoud be ok.
Also I removed register form, reset all traffics and added latest serials.
Please report results.
Best regards,
Zulea
Kevbodian
04-01-2006, 02:14
zulea ur so gangsta ;)
hi mr. zulea...i cant use with the 4.0, is show cant load wincard.dll!!!
pls help...
can't enter support, ping to server01.usb-smart.net is ok. please repair db
can't enter support, ping to server01.usb-smart.net is ok. please repair db
http://www.usb-smart.com
or
check it HERE (http://www.gsmhosting.com/vbb/showthread.php?t=274397)
br
RNC_EBM
hm i can't enter www.usb-smart.com, but can traceroute to this site
hm i can't enter www.usb-smart.com, but can traceroute to this site
Try this:
http://216.127.90.55/
tryed without firewall, on differnt providers, no sucsess: Server not found.
.::Gsmdenis::.
04-07-2006, 15:30
i also got same problem :
Update smartcard ...
Connecting to update server ...
ERROR: Cannot connect to server
ERROR: Update problems occured
tryed without firewall, on differnt providers, no sucsess: Server not found.
i also got same problem :
Update smartcard ...
Connecting to update server ...
ERROR: Cannot connect to server
ERROR: Update problems occured
Try this.........
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br
RNC_EBM
thanks to all, already work. seems like somebody use my account or server not working properly, every day i see traffic today bigger than 0 Mb.
again troubles with support area. can't access server. Dear admins could you unlock my provider's ip? 81.25.32.0 255.255.240.0
vladic100
04-17-2006, 14:39
but where are the files from suport area on ericson, it miss much files from k608!
C:\>tracert -d 216.127.90.55
13:15:55 18 456 ms * 430 ms 207.218.223.118
19 430 ms 430 ms 432 ms 216.127.90.55
.::Rizwan::.
04-18-2006, 14:56
This is the message on accessing support.
C:\>tracert -d 216.127.90.55
13:15:55 18 456 ms * 430 ms 207.218.223.118
19 430 ms 430 ms 432 ms 216.127.90.55
there are few towsends ppl using this support with no problem.
for sure u get your problem from your internet provider or read next mesage, may be here is the problem.
Best Regards,
Manole
This is the message on accessing support.
This is because you not read anouncements.
You are using old version of maintenance sw.
Please download last version and you will not get any more problems.
Here is the link of last version.
http://216.127.90.55/Usbsmart_Maintenance_v40.zip
Best Regards,
Manole
today i went to my provider's office and admin said that there is no ban on their servers. i can't change to other provider because have a risk to be without adsl about 1 month. please check your db....
thanks, now support working
DOES SUPPORT SITE IS DOWN ?
br
RNC_EBM
You are correct cent percent.
http://www.usb-smart.com/index.php?page=support
Earlier it was entering folder trees ! but now.. redirects to the page mentioned above.
ChouChou
05-18-2006, 12:19
DOES SUPPORT SITE IS DOWN ?
br
RNC_EBM
Yes somthing is wrong....
it redirect to the main page...
amiriratel
05-18-2006, 14:04
mr zulia i cant access to support area for motorolla and samsung plz hel me
Me too!!!
I just got my usb-smart dongle and can't do anything right now......:mad:
Can't upgrade....can't download..........................:mad: :mad: :mad:
allal123
05-18-2006, 14:40
HI ZULEA
Support AREA IS NOT WORKING AGAIN :confused:
when i click on GO SUPPORT USBSMART
it redirect to the main page
and when i click on update dongle smartcard i recive this message :(
Update smartcard ...
Connecting to update server ...
ERROR: Cannot connect to server
ERROR: Update problems occured :mad:
Same problem on PBB Support - SUPPORT AREA IS DOWN
br
RNC_EBM
NOW, SUPPORT AREA IS WORKING AGAIN...........
THANK YOU ZULEA
br
RNC_EBM
allal123
05-18-2006, 18:07
THANK YOU ZULEA :D :D :D
vladic100
05-18-2006, 18:18
Thanks! thanks! thanks!!
bogdancirlogea
05-19-2006, 13:17
usb smart and twister support it's down .... ..........
arunamobile
05-21-2006, 11:21
sir,
today when we try to login on usbsmart error comes rpc server not found i am using mantenance v4.00
usb support area is down?
allal123
06-17-2006, 20:43
support Area Is Down !!!!:(
nnaeem11
06-17-2006, 22:31
Yes i got there is no support site in backup for USB-SMART why??????
if the server is down we can't enter to any linked site to short support.
NAEEM FAROOQUI.
when will the support area be back up ?
allal123
06-17-2006, 23:00
zulea is in rest it is the weekend :D ;)
Inovator
06-18-2006, 01:25
zulea is in rest it is the weekend :D ;)
our support don't have to suffer because zuki is on vacation, but it looks nothing is working without him around
surajrasaq
06-18-2006, 01:37
i could not log on 2 support i thought its from ma dongle I TRY 2 UPDATE ,NOW MA DONGLE SAYS MOTOROLA NOT ACTIVATED, I TRY D FILE I GOT FROM MA RESELER STILL D SAME. PLS CAN U HELP? THIS IS D FILE I GOT FROM MA RESELER.
0101032503000000C4B84BCB2264941ACA64C0B32AA6EA12
Info about request:
Requested feature: MOTOROLA ACTIVATION
Request made from End User dongle SN: 01010325
!!! PLEASE NOT EDIT THIS FILE !!!
!!! PLEASE KEEP THIS FILE FOR FUTURE REFERENCES !!!
Inovator
06-18-2006, 03:07
i could not log on 2 support i thought its from ma dongle I TRY 2 UPDATE ,NOW MA DONGLE SAYS MOTOROLA NOT ACTIVATED, I TRY D FILE I GOT FROM MA RESELER STILL D SAME. PLS CAN U HELP? THIS IS D FILE I GOT FROM MA RESELER.
0101032503000000C4B84BCB2264941ACA64C0B32AA6EA12
Info about request:
Requested feature: MOTOROLA ACTIVATION
Request made from End User dongle SN: 01010325
!!! PLEASE NOT EDIT THIS FILE !!!
!!! PLEASE KEEP THIS FILE FOR FUTURE REFERENCES !!!
don't post ur activation file!
kaligola
06-18-2006, 03:18
did they show the file name in different colour? blue??
do not think i'm crazy had the same problem
Is the support site down? or in upgrade?can you pls tell us the problem?
Kevbodian
06-18-2006, 08:05
support site is not up.
ip doesnt work either.
i love how things like this happen but nobody can fix it. zulea just ignoring it.
the insaan
06-18-2006, 13:16
zulea not ignoring it, there has been a dos attack on the server and steps are being taken to restore support area as soon as possible. the admin and product support staff apologize for any problems
allal123
06-18-2006, 13:29
zulea not ignoring it, there has been a dos attack on the server and steps are being taken to restore support area as soon as possible. the admin and product support staff apologize for any problems
yes you are right ;)
It will be good for all of us if zulea repair server problems,
if not then USB Smart is down, and I would not like that!!
Regards;;)
Thank You Zulea, I hope there will be future updates as promised;;)
Regards,
ddgsm.
in every day i tryin www.usb-smart.com or insist with usb-smart Mintenance v40 but no chance.....the page cannot be displayed. wath is wrong? i dont known but i hope in every moment when i trying the support for usb-smart..
i wait and i hope
xpresscoms
07-24-2006, 16:38
Still not working for me. Using v4.2 just sends me to page asking to press GO Support. Smart card updated OK. I don't know if its me or the server, It used to work fine.:confused:
Hi,
PLEASE use Usbsmart Maintenance v4.3 to access Support Area and/or to update your smartcard dongle.
To download Usbsmart Maintenance v4.3 please go to this link:
http://www.usb-smart.com/support
Sorry for all troubles created in last days with support server.
Best regards,
Zulea
allal123
07-25-2006, 10:03
thx zulea
support work perfect and correctly 100% with V4.3 :p
GSM SNIPER
07-25-2006, 11:48
thx zulea
support work perfect and correctly 100% with V4.3 :p
But very very very slow !
allal123
07-25-2006, 12:25
But very very very slow !
at this moment support work now for me ADSL 256K/s speed download from usbsmart support 15 >>> 28K/s ;)
best r for roma and italia :D
the real bender
07-25-2006, 13:54
Hi,
PLEASE use Usbsmart Maintenance v4.3 to access Support Area and/or to update your smartcard dongle.
To download Usbsmart Maintenance v4.3 please go to this link:
http://www.usb-smart.com/support
Sorry for all troubles created in last days with support server.
Best regards,
Zulea
Thanks for getting flash support back up this morning. 100+ kb\s speed is good for me. :D
trb
@ZULEA
SIR,
Again, SUPPORT SITE is DOWN AGAIN this TIME.
br
RNC_EBM
Kevbodian
07-26-2006, 00:54
down for 2 days now.
manole says apache issue. should be fixed soon.
I try many times cannot go to support area and update dongle also
nnaeem11
07-26-2006, 07:39
support always down in time by time coz when i m downloading some thing and make some time it disconnect the downloading and after try again it says error page can'not be displayed. why site is getting so much errors in these days.
NAEEM FAROOQUI.
mustafegur1
07-27-2006, 12:19
i'm used usb smart maintenance 4.1 but its suport ariya and smart card update can't be work please give me info
winston_006
08-18-2006, 17:09
i have v43 but it wont let me have access as it says my support period is expired, i tried emailing but it says my dongle number is invalid, please help, do i have to pay?
thanks
jason
i tried dongle update.it stalls on 25%.wats happening please advize.this is really bad
nasro_nd
08-19-2006, 11:11
Your first login was on: 03-05-2006 from IP: 196.203.40.73
Sorry, but your support period has expired.
?????????????????????????????????????????????????? ??????
eblaster101
08-19-2006, 11:46
Your first login was on: 03-05-2006 from IP: 196.203.40.73
Sorry, but your support period has expired.
?????????????????????????????????????????????????? ??????
got same exact problem wishe zulea would tell us beefore hand if were gonna have to pay for support
Your first login was on: 01-04-2006 from IP: 85.97.18.31
Sorry, but your support period has expired.
?????????????????????????????????????????????????? ??????
PLEASE HELP !!!! zulea or monole why expired whats problem
usb-smart dongle support 3 month ????????????????????
Die 1973
08-19-2006, 21:27
Same here.. What the hell is going on????!!!!:mad: :mad: :mad:
// Die 1973
Bi0H4z4rD
08-21-2006, 08:31
Your first login was on: 03-05-2006 from IP: 196.203.40.73
Sorry, but your support period has expired.
?????????????????????????????????????????????????? ??????
This is the funniest one ive seen so far...
So for zuki, lifetime support = 3 months support???
Does he expect that ppl will live for 3 months or what?
BR
ChouChou
08-21-2006, 08:39
This is the funniest one ive seen so far...
So for zuki, lifetime support = 3 months support???
Does he expect that ppl will live for 3 months or what?
BR
Its good you have support in 3 months.... i have only it for 2 week :mad:
EL_DIABLO
08-21-2006, 08:56
@Zulea
We need your reply on this asap...
b.r
freedomizer
08-21-2006, 11:01
I don't get why there's not a more verbose announcement explaining what is going on, this just creates a lot of upset customers....