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View Full Version : ** O.T.U.F Bugs And Recommendations**


gsmmasters
05-04-2006, 13:38
You can post here all problems that you might experience with our Box or Server Solutions.
Any recommendations are welcome!

xyh
05-16-2006, 04:06
Reading Hard Lock...
Connecting to server...
Faled to connect server.
Connecting to alternative...
Communication Error!

server Communication Error!
Please help me, thank.

gsmmasters
05-16-2006, 09:55
Reading Hard Lock...
Connecting to server...
Faled to connect server.
Connecting to alternative...
Communication Error!

server Communication Error!
Please help me, thank.

Hello,

You are probably behind firewall or proxy so you can not connect through needed ports.
You can send us .hlg file by email. You can make .hlg file with Make Log option in loger and send us to info@gsmmasters.com . We will update your hardlock manualy.
Thanks in advance.

gsmmasters
05-17-2006, 14:05
Like we said yesterday on ICQ, we solve one problem by reinstalling XP, but you need to have Internet connection without firewall to use our Internet Cloning Calculation.

Irinel
05-17-2006, 14:07
Hi @gsmmasters
I have received your boxes today, we will check your box and i will post here all results.


Best regards,
Irinel

gsmmasters
05-17-2006, 14:09
Hi @gsmmasters
I have received your boxes today, we will check your box and i will post here all results.


Best regards,
Irinel

Thanks Irinel, you have my ICQ number if you need faster support.

gsmmasters
05-20-2006, 12:07
The Alcatel O.T.U.F is the best tool in the world!
and has the best support!
Friend, you are a great man!

;) :) :) :) :) :) :) :) :)

Thanks xyh,
I am glad that you succeed to clone/repair your phones finaly :)

amonev
05-22-2006, 12:07
Great work GSMMASTERS! Best BOX & support for Alcatel!

BR!

xyh
05-26-2006, 08:00
Friend, I have already waited your a week, why having no still new software edition?
:(

gsmmasters
05-26-2006, 12:11
Friend, I have already waited your a week, why having no still new software edition?
:(

Sorry xyh, sometime its harder than we think. We will contact you as soon as we have something new.

GSM SNIPER
06-05-2006, 03:38
Excuse me ! this post must be here :
http://forum.gsmhosting.com/vbb/showthread.php?t=303048

zolla
07-08-2006, 10:46
@gsmmasters
ysterday a hve *** blainking .the moment of the flash the software gives this message hardlok messing but it continues has flasher with success now phone work well am happy with my O T U F
best regard
zolla

zolla
07-08-2006, 10:49
is what it is serious this message or it set nothing "hardlook missing"
10x sir

xyh
07-09-2006, 19:44
Buying software to now, only have for 10 days uses normally.10 divas, can't use now to the software.

stepw
07-11-2006, 05:29
xyh, can you please contact support with your problem?

xyh
07-15-2006, 16:23
www.gsmmasters.com

You don't keep promise, didn't send the box to me

I have Alcatel to write, asking you to send the normal box to me, time is a money, please don't want again the mistake my time.

If you don't believe me, please give me your address, I return the box to you first.

:mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:

gsmmasters
07-18-2006, 14:50
www.gsmmasters.com

You don't keep promise, didn't send the box to me

I have Alcatel to write, asking you to send the normal box to me, time is a money, please don't want again the mistake my time.

If you don't believe me, please give me your address, I return the box to you first.

:mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:

Sending you new box will not solve the problem.
We are afraid that you have some problem with your computer or usb port, what is more important we suspect that maybe some hacking activities are done on your box so this problem started, cause repairer that we sent you did not help.
We are making software that will do more security checks and more possibility of reparation, so anyway we will solve this problem one way or another.
The last way to help you is that you need to send your box to us, we will do repair or send you new box. If we find any hardware activities on box, we will not do replacment.

zolla
07-20-2006, 11:14
I have a OTUF GOLD but it takes the time of the lpt to make the flash or write language pls help +6 to write language +23min in clone
WBR

gsmmasters
08-28-2006, 11:26
I have a OTUF GOLD but it takes the time of the lpt to make the flash or write language pls help +6 to write language +23min in clone
WBR

I am afraid that you have something on your computer which slow down software.
With Gold account you must have better result. You update it to Platinum, tell me how is going now?

zolla
09-03-2006, 19:23
I am afraid that you have something on your computer which slow down software.
With Gold account you must have better result. You update it to Platinum, tell me how is going now?

ALL IS OK NOW I HOPE STILL ALWAYS OK ;)

raltelefonica
02-08-2007, 16:22
You can post here all problems that you might experience with our Box or Server Solutions.
Any recommendations are welcome!
Hy gsmmasters,i have a litle problem whit otuf because i`m a new user of this box.I have install the latest version of otuf (21.1)and if i want to read codes from e256 program sey the power on the phone but then interface show me the message TIMEOUT.iF you have some manual instruction of that post me please.tnks

wynasoft1
02-08-2007, 22:13
hi masters this is an advice for acr please add auto save log is very important for us.

wbr

gsmmasters
02-09-2007, 21:50
Hy gsmmasters,i have a litle problem whit otuf because i`m a new user of this box.I have install the latest version of otuf (21.1)and if i want to read codes from e256 program sey the power on the phone but then interface show me the message TIMEOUT.iF you have some manual instruction of that post me please.tnks

Sorry for asking this cause you probably done it. When software says power on the phone, did you press power button on phone?

gsmmasters
02-09-2007, 21:51
hi masters this is an advice for acr please add auto save log is very important for us.

wbr

ACR writes logs authomaticly but we find this problems on some computer that logs are not saved, we did not find what is about. I will check it, thanks for notice.

dax2814
02-24-2007, 18:45
hello, i have problem with alcatel c552 for unlock :(
phone connect and the soft say this message...

Starting boot procedure...
Phone detected!
Waiting response...
Sending boot...
Corrupted data

i use cable of the box and say this, try whit another cable, but other no connect...
any solution please? :D

the others functions is well...
I only had problems with that model

gsmmasters
02-25-2007, 09:11
hello, i have problem with alcatel c552 for unlock :(
phone connect and the soft say this message...

Starting boot procedure...
Phone detected!
Waiting response...
Sending boot...
Corrupted data

i use cable of the box and say this, try whit another cable, but other no connect...
any solution please? :D

the others functions is well...
I only had problems with that model

Hello Dax,
Like I write you on email, I am sending you pinout to check if cable is ok.

wynasoft1
05-11-2007, 17:53
hello masters please allow to acr for work with both servers these days main server is not working we need acr that support both servers please.

txs a lot

br

gsmmasters
05-13-2007, 14:38
hello masters please allow to acr for work with both servers these days main server is not working we need acr that support both servers please.

txs a lot

br

Thanks for notice, to be honest I mist this. I will solve 2 connections for ACR

taoujdate
04-21-2009, 08:16
You can post here all problems that you might experience with our Box or Server Solutions.
Any recommendations are welcome!


hello
Can YOu help me please ?
I Can't install OTUF

" I added xpinpout32v2.ddl in : C:\Program Files\Alcatel OTUF "

i tested 3 versions but no solution

msg is : cannot find import;DLL may be missing, corrupt, or wrong version File ...,error 126

i add xpinpout32v2.dll in c:\program files\alcatelOTUF
http://img5.imageshack.us/my.php?image=otuf2.jpg