View Full Version : Software bug and errors report
pinheadZ
05-31-2006, 20:33
Please report here all errors and bugs you find while using the new TSMbox+ software.
Report here PC hardware (CPU, RAM, HD, ...), Operating System (Windows XP, Windows 2000, ...), software used and what action you performed before the error happened.
batt doha
07-08-2006, 14:30
hi plz i have a tsmbox+ always stopping at 1% at connecting tsm1 tsm6 3... ;i tried 6 computers!!!!!!!
but at tsm 7 working well
what's that?
Hi Batt Doha,
Don’t connect cable to phone before soft ask you to power on phone. We use auto ignition cable so you must connect cable after Power on phone message.
Kind Regard
al0342p
batt doha
07-08-2006, 22:54
thx for reply ... but i know that !! i made it!!
no way !!
I have problem same,sir.
I try run All_Vitel_1_2.exe on other pc,It can connect the phone,
but alway give me the message 'Loading Boot..Error 0x010!'
I try many many times. but one times working only.
Hi Suntluk,
Tell me what phone did you try?
Kind Regard
al0342p
TSM6,sir,
After,I try unlock with xxxxx vitel software by your cable,It is working.
Suntluk,
Please check Maintenance software and update box again. After that , TRy again. Please dont connect cable to phone before Software ask you to Power on Phone.
hi ! i made all what you have said ... update again and didn't plug the cable before the soft asks!but ...... plz fix that
Hi Hani22
Please tell us what error did you get?.
BR
al0342p
Box not found
tsm box maintenance box not fount:confused:
Hi Aboitel,
Reinstall driver. That´s all. Box pick some other usb driver from your pc.
Kind Regards
al0342p
hi plz have error on vitel at 100% error 0x010 with tsm1:mad: :mad:
pinheadZ
07-16-2006, 00:13
We are working on it.
hiii
when i try to check for update To Avtivate My Box
this msg appear :69066
sheggmat
07-22-2006, 16:06
pls i have problem with my ufs3 refuse to connect
sheggmat
pinheadZ
07-22-2006, 18:47
hiii
when i try to check for update To Avtivate My Box
this msg appear :69066
This seems that you are trying to activate your box in a computer without internet connection. Please activate box in a computer WITH internet connection.
Best regards.
pinheadZ
07-22-2006, 18:48
pls i have problem with my ufs3 refuse to connect
sheggmat
You mean you have problems with your UFS3???, or you have problems with UFS3 and TSMbox+ both connected??
I have trubo when unlock tsm7 ver22,show:
--------------------------------
Port opened OK
v22: Authentication ERROR, switching off the phone
please switch it on, and try again
TIP: Try changing phone version
--------------------------------
But tsm7 ver31 is working.
and I try unlock my tsm7 ver22 with TSmsux,It is working.
Please check this problem!
i got my tsmbox+
i get driver installed and activated, then it says disconnect cable, i disconnect usb cable, now sys rdy mbus light blinking, what to do next?
box does not connect anymore, and I exactly followed instructions as displayed, please help, why do you instruct to disconnect cable?
ok box work again after view minutes waiting and then connect again, all ok but pantech dont work, just keeps blinking rx tx, not connect to phone, maybe you post wrong pinout or ...? please help.
Pinout is in Pantech software.
Kind Regards
al0342p
i cant get the c300 communicate with tsmbox pantech software, any ideas?
I work on this 24 pin connector for hours and it just wont connect, it seems that software freezes after pressing connect phone, phone must be on or off? I try all different ways but no luck on pantech c300. please help
your pantech software dont work, software freezes as soon you press connect phone and only forced shutdown will make it work again, it wont unlock any c300 for sure, not even read flash work, what a waste of money, dont buy it guys! 450 usd down the drain. And where is support? no help offered either! I sent pm and nothing, I believe you guys never even got one pantech connected to your software. show a screen shot, if you can, post rj45 cable connection to pantech!
allal123
08-01-2006, 18:16
your pantech software dont work, software freezes as soon you press connect phone and only forced shutdown will make it work again, it wont unlock any c300 for sure, not even read flash work, what a waste of money, dont buy it guys! 450 usd down the drain. And where is support? no help offered either! I sent pm and nothing, I believe you guys never even got one pantech connected to your software. show a screen shot, if you can, post rj45 cable connection to pantech!
hi man
in my opinion open a new thread to specify your problem with pantech and you will have surely a good answer from TSM-TEAM and leave this thread only for the advertisement of the update ;)
br;)
advertisement is lies, all should know. and I bought it because of this ad.
your pantech software dont work, software freezes as soon you press connect phone and only forced shutdown will make it work again, it wont unlock any c300 for sure, not even read flash work, what a waste of money, dont buy it guys! 450 usd down the drain. And where is support? no help offered either! I sent pm and nothing, I believe you guys never even got one pantech connected to your software. show a screen shot, if you can, post rj45 cable connection to pantech!
this is your scren shoot :) if you need help just detail correctly your problem and we will resolve it ..we don't lie to anyone and we don't need to do, we are not beginner man be more professional and descript your problem with screen shot and i will help you.
Regards,
allal123
08-02-2006, 01:53
this is your scren shoot :) if you need help just detail correctly your problem and we will resolve it ..we don't lie to anyone and we don't need to do, we are not beginner man be more professional and descript your problem with screen shot and i will help you.
Regards,
yes paderf it's good answer :)
Mr mrfixit
We never lie. Just contact us to solve your problems. Sometimes could be any bugs , but can be solve fast with customers´s details.
Kind Regards
al0342p
maybe I was too fast to come to conclusion, i was working on that problem all night, and pantech software keeps freezing as soon I press "connect phone" , very frustrating, and I am sorry for doing so.
Hi Mrfixit;
You have PM, please check and tell me as soon as possible.
Kind Regards
al0342p
nikkomusa
08-08-2006, 02:26
Start Time : 08:23:51 p.m.
Power On Phone..OK.
Loading Boot..OK.
Reading Hardware info..OK.
Flash(1) ID : 017E
Flash(1) Type : AMD - 16 Mb
Reading Phone info..OK.
Phone Type : Pantech G-1410
End time: 08:24:01 p.m.
Unlocking Phone..Error New Version detected, Contact suport !!
mattrojan
08-11-2006, 21:35
has anyone had any success in unlocking pantech c300???
...wrong section, bugs report only, sorry.
@mattrojan
yes man we did !! sorry for u
regards
Error reading codes...
New phone version detected, please send
the following string to support@tsmbox.com
SW: 85108709 sub 1 // error: 9 7 2
Error reading codes...
New phone version detected, please send
the following string to support@tsmbox.com
SW: 85108709 sub 1 // error: 9 7 2
which module?
which selection?
wynasoft1
10-10-2006, 06:06
Hi friend there is a conflict with nspro I have to plug tsmbox for make nspro work correctly can you fix that I mean is a drivers problems I have martech, setool, cruiser, mtbox and nspro on same pc.
br
use more than one pc for business, setup one for some tools which dont interfere and another pc with other tools and so on, etc.
Problem on Pantech Module Version 2.3
Press Connect
Try connect the phone, if u get Error and u try to Connect Again, the program says: Please Connect the box.
When u press on Connect to box, u got an error screen 'Init serial' something like that. Dont remember at all.
Cheers
Hi Rushwhq
Use maintenance 1.2, check for update and problem solved.
Kind Regard
al0342p
Nasty! =)
Thanks
PD: Please tell to jose to send me the flash file for the 3210 that only receive/make calls. Any other option doenst work.
I little debloker gruindig usb modem no functional modem in spite of its installation which cod 10 ?
wants to say others drivers?
HELP PLZ
GSMNews.net
11-11-2006, 11:21
and i get this errors ...
1. Box Not found ..
( you say is about drivers ... )
The drivers are ..
1. ftser2k.sys - version 2.00.00.4B / Copyright FTDI / Unsigned
2. serenum.sys - v 5.2.3790.1830 Microsoft / Signed
3. ftcserco.dll - c 1.00.02.1 - Copyright FTDI / Unsigned
4. FTLang.dll - 1.0.0.1 - FTDI / Unsigned
5. ftserui2.dll - 2.00.00.1B built by WinDDK Copyright FTDI / Unsinged
The drivers seems ok to me ... by the way there are new FTDI 232RQ drivers on official website ...
2. Windows Socket error: The requested name is not valid, but no data of the requested type was found (11004), on API 'ASync Lookup)
and after few seconds ... another message like : Asynchronous socket error 10049.
All this errors using latest matador engine v 1.3 from your website ...
And one more thing ... i have internet connection ... just now i write this post here ...
How can u think someone wants to download updates for tsmbox from internet without internet on computer ... ( and also ... firewall (windows + others ) are disable / even peerguardian etc)
On my home computer - windows xp media center 2002 sp2 matador engine don't start at all and keeps my CPU at 99% in the background.
GSMNews.net
11-11-2006, 13:28
Problems solved ...
1. socket errors ... program work only if you have real IP ... i plugged the computer directly into the ADSL modem and can connect with server... no more socket errors ( must mention all other SCDR etc box work with the router i use)
2. box not found ... first open software ... then press check for updates ... then plug the box ... and works... ( don't work if box alreay plugged)
You should make some user manual for this box ... :-(
Any explanation for this problem? It seems that it has only the TSM module activated? Is there anything that can be done about this?
GSMNews.net
11-13-2006, 11:42
need to ask tsmbox team to activate all modules... they can activate / deactivate modules directly from server ... maybe they are planning in future payed updates so they need this module approach for this.
Ask who? What ID, what E-mail, where should I ask. It's a customer of ours and he's driving me insane!
GSMNews.net
11-13-2006, 12:15
Sales info: al0342p@hotmail.com // Sonork: 100.66312
R&D info: pinheadz_gsm@hotmail.com // Sonork: 100.91225
@seth_ro
Please tell customer to try now, we make an update to Matador Engine update server and during update we just allow TSMbox module to be installed on boxes, this was only for 1 hour and a half. Now server is updated and your customer should have all modules available.
If your customer still having only 1 module available please contact me and send me S/N so I can fully activate his TSMbox+.
Best regards,
TSMbox+ TEAM!
www.tsmbox.com
Thank you very much, I'll let you know how it goes.
Thanks again for the quick reply!
Another problem I'm having with some of the boxes. Any help with this one? Thanks!
Screenshot attached
pinheadZ
11-15-2006, 01:28
Problem solved with your box, now is fully activated.
Thanks, one box solved, I'm sending you PM about the second one.
cesar500
12-06-2006, 23:34
the following message error. reading code g600i. please see the picture for error. thanks.
pinheadZ
12-08-2006, 18:08
Please ensure your internet connection is working and try again.
Best regards,
TSMbox+ TEAM!
www.tsmbox.com
zongogsm
02-12-2007, 15:53
How can i get access to download and activate my box.
Thank you.
pinheadZ
02-12-2007, 22:47
Please go to:
www.matadorengine.com
And read manual and download installer.
Br.
hi can u please chack o2x1 or BEQ s660 the saft doese nt unlock the phone . the saft read flash fine writ flash fine conact to phone ok but the option sp unlock doesnt work can u chack please.
thank u
pinheadZ
02-13-2007, 17:47
hi can u please chack o2x1 or BEQ s660 the saft doese nt unlock the phone . the saft read flash fine writ flash fine conact to phone ok but the option sp unlock doesnt work can u chack please.
thank u
Hello yavar, please download the update for the Benq-Siemens-O2 Service Software v1.1.
We have improved the unlocking method of the three platforms present in this brands.
Best regards,
TSMbox+ TEAM!
www.tsmbox.com
Granding G600
unlock prob
Trying to connect
Phone connected
Collecting phone information....
IMEI: 3583330001878**
Contacting server...
Connected
Phone information sent
.
.
.
.
Unlock codes:
Network timeout...
plezz help me for this probleum
doudiunlocker
03-02-2007, 20:33
My box work with old software but when I wanna update it or download files
Matador Engine Maintenance Tool v1.5 tell me failure to connecting to server please check that your internet connection is working. but I'm connected :confused:
plz help
doudiunlocker
03-03-2007, 17:38
I tried to connect server all ok now because server was down yesterday.
problem solved;)
Expertcell
03-06-2007, 19:28
:mad: whats happening tsmbox team today i tried my new box in 20 phones and cant unlock nothing
with 15 tsm1 southamerica:
Start Time : 10:41:22 p.m.
Power On Phone..OK.
Loading Boot..OK.
Reading Hardware info..OK.
Flash(1) ID : 1FC2
Flash(1) Type : Atmel AT52BR1664AT 4Mb
Reading Phone info..OK.
Phone Type : TSM1
Firmware Version : TSM1_TSM1 V.5.1-Ar
End time: 10:41:29 p.m.
Searching Unlock Data..Frimware Not Supported!
with alcatel vle5
Start Time : 08:47:08 p.m.
Checking hardware..OK
Power On Phone..OK
Loading Boot..OK
Reading Phone Info..OK.
Flash(1) ID : 017E
Flash(1) Type : AMD - 4 Mb
Phone Type : E158A
Phone Version : E158A-5ATLPE2
Phone OTP IMEI : 010985-00-138838-8
End time: 08:47:14 p.m.
Reading SP codes..OK.
***************************************
IMSI : 3EB-AE
***************************************
and dont show any reset code or nck code , directunlock vle phones are restarting , what can i do? i read the flashes but where can i send?
Expertcell
03-06-2007, 22:19
ok i solve the tsm1 problem , but what about vle , when i make directunlock all phones are restarting and dont give nck and reset codes
software zone
08-06-2007, 06:58
i bought also new tsm+ box and have also the net problem althou i have conincted the net when i update the box it say chick your internet .what can i do plz help
Hi Sofware_zone,
Can you send me your serial number in PM?
Regards
al0342p
Matador engine TEAM
FREEGuille
08-07-2007, 21:02
Hi mates, with 4 PCBs same problem--->the message was reading codes OK, but did not appear neither asteriscs nor numbers into the window´s fields, and with direct unlock got error message, same as reading full flash.
Please, need an answer.
BR.;)
kelvinator
08-08-2007, 18:54
I also have the same problem with Alcatel OT-C551a, Alcatel OT-C552a, Alcatel OT-C557a, Alcatel OT-C560a...
Raeding codes ok but asterix instead of numbers, I use my polarbox 2 and it does display the numbers.
Please we really need a good update!!!!
And please solve the internet connection of your server because I cannot get any files from matador engine support.
Hi ,
Can you post here phone version please ? If you have full flash please send to al0342p@gmail.com.
Regards
al0342p
Matador Engine TEAM
hy,
i try to download with support all new update
but after 1 step (Engine Update_ok)
2nd step is error (Engine Support_error)
can help me with this problem?
pls
look at my prt. scr. pls
special tks
akaygsm
kelvinator
08-09-2007, 00:45
Hi ,
Can you post here phone version please ? If you have full flash please send to al0342p@gmail.com.
Regards
al0342p
Matador Engine TEAM
I will send you all fullflashes you need if it is the only way to fix the bugs, but what do you say about the update procedure?
We need to update box friend, check matador engine server, please.
Regards.
jhosan2883
08-09-2007, 02:32
Hi, my problem with tsm-box is when registering the data I have east error:
Access violation at address 00528A3B in module "Matador_Engine_Maintenance_tool_v1.5.exe". Read of address 00000000
my number of box is S/n: 010010475e, test in 2 pc :(
Regards
pinheadZ
08-09-2007, 22:20
Hi, my problem with tsm-box is when registering the data I have east error:
Access violation at address 00528A3B in module "Matador_Engine_Maintenance_tool_v1.5.exe". Read of address 00000000
my number of box is S/n: 010010475e, test in 2 pc :(
Regards
All is solved now. Please try again.
Sorry for the inconvenience.
kelvinator
08-10-2007, 16:02
Thanx pinheadZ, now all is alright.
FREEGuille
08-10-2007, 16:09
Hello, as I described on thread two days ago, and with the impossibility of reading flash to send to you too, I tell you the version that I can´t unlock and can´t read codes and I can´t read flash is OH12A-5ATLAR1 like it is written on sticker (the box shows it is a OH1C).:(
BR.
Guille.
small bug:
Alcatel_Vle5_Vle6_C64_Service_Software_v1.2.exe module has Lobster 544 pinout displayed.
Thx,
It will be solve in next update.
BR
al0342p
PRIMEINDE
08-19-2007, 01:09
Mantenance tool 1.5 error 07 in suport section.
Please solve problem.
Regards
Expertcell
08-20-2007, 23:34
for me too error 07 what means?
hiii
when i try to check for update To Avtivate My Box
this msg appear :69066
download the last Matador_Engine_Maintenance_Tool_v1.5, and try again
http://www.tsmbox.com/download.html
hi supoort team,i was searching for flashes and i let maintenance downloading with box ¨download flash¨ checked and i have now 1 GB custom files and no one flash file,soft stoped downloading.now i am trying to download again and soft ask me for active and show next:
Access violation at address 00528A3B in module "Matador_Engine_Maintenance_tool_v1.5.exe". Read of address 00000000
my number of box is S/n: 010011ed09http://www.gsmhosting.com/ubb/frown.gif
Regards
how can i get flash files???????
i have posted asking many cuestions 5 days ago and no one answer from support,i am new in tsm+ and i need help,what happenhttp://www.gsmhosting.com/ubb/confused.gif
pinheadZ
09-19-2007, 12:12
hi supoort team,i was searching for flashes and i let maintenance downloading with box ¨download flash¨ checked and i have now 1 GB custom files and no one flash file,soft stoped downloading.now i am trying to download again and soft ask me for active and show next:
Access violation at address 00528A3B in module "Matador_Engine_Maintenance_tool_v1.5.exe". Read of address 00000000
my number of box is S/n: 010011ed09http://www.gsmhosting.com/ubb/frown.gif
Regards
how can i get flash files???????
i have posted asking many cuestions 5 days ago and no one answer from support,i am new in tsm+ and i need help,what happenhttp://www.gsmhosting.com/ubb/confused.gif
Flash files are in "upgrade" directory under Alcatel Service Software folder.
Flash files are in "upgrade" directory under Alcatel Service Software folder.
ok.but there are only next flashes....
C55x_KY35A800_FRANCE_2
C55x_KY359700_TELSPAIN
Elle_KY85B300_VDELLE_1
Elle_KY85C300_COLOMBIA_1
and what about others.where are they?? how can i get them?????
i need urgent flash to repair E256a,E801,E260a,e159,C630,C635,....
i have all E serie killed by rockerdongle and i need to get them alive urgent
help me soon please.
THKZ in advance
ariphone
11-26-2007, 23:12
I need activation , my box is sn:0100019e77 ( alcabull) pleaseeeeeeeeeeeee
thanks.
Box activated, Please send me PM.
THx in advance
dompezvicky
11-29-2007, 10:14
Please report here all errors and bugs you find while using the new TSMbox+ software.
Report here PC hardware (CPU, RAM, HD, ...), Operating System (Windows XP, Windows 2000, ...), software used and what action you performed before the error happened.
i just cant connect my tsm to for update. and this is happening with all my computers, i cant connect it with any of them, i have tried to remove all traces of its usb drivers and reinstalled them still get same response about "socket error"
i have an active internet connection but still i cant update my box why this?
what do i do?
H¡ Dompezvivky,
Please send me in private your serial number. I will solve your problem.
Regards
al0342p
dompezvicky
11-30-2007, 11:39
H¡ Dompezvivky,
Please send me in private your serial number. I will solve your problem.
Regards
al0342p
thanks brother
my box serial is xxxxxxxxx,
email, dompezvicky@yahoo.com
i really hope you solve my problem and will tell me what caused it if posible.
thanks.
Problem solved. Please use again maintenance tool and write correctly usser form.
Regards
al0342p
dompezvicky
12-05-2007, 13:09
helo mr al0342p
thank u for ur effort but i still have a problem and this time its different.
now i can lod on with maintainance tool but i cant download anything because the button is not activated, i want to download all the modules but i just cant, even the box details ***** only one module ainstalled i dont know where the rest of it has gone.
Can i get this help from u now? thanks for all u've been doing 4 me.
I apreciate.
dompezvicky
12-06-2007, 12:08
the first was a crap! hope u will understand this one better.
helo mr al0342p
Thank u for ur effort but i still have a problem but this time is different.
Now i can log-on with the maintainance tool but i cant download anything because the download button is not active, i cant get the modules or the aplications.
even in the box details i have only tsm module listed and nothing more.
can u help me solve trhis problem? thanks for all u've been doing 4 me.
i apreciate.
Hi dompezvicky,
You must fill up activation form. I think that it´s the only details that can block download acces . I check everything and it´s correct.
Regards
al0342p
dompezvicky
12-28-2007, 21:25
how do i do this? cos i have not used my tsm box since then
hi , my tsmbox is blocked , need activate for work please
mi S/N is : 0100000eee
thanks
pinheadZ
01-05-2008, 16:21
hi , my tsmbox is blocked , need activate for work please
mi S/N is : 0100000eee
thanks
Please contact MSN: tienda@liberar.es and send screenshot of problem.
GSMBOURGES
01-14-2008, 20:20
I cannot go nothing which support displays for it going
whats problem plz
pinheadZ
01-14-2008, 20:28
I cannot go nothing which support displays for it going
whats problem plz
Please post also "Matador Engine Update" tab, so I can see if u have ur box active or not.
Or send me S/N in PM.
Br,
www.AlcaBull.com
GSMBOURGES
01-15-2008, 07:47
Please post also "Matador Engine Update" tab, so I can see if u have ur box active or not.
Or send me S/N in PM.
Br,
www.AlcaBull.com (http://www.AlcaBull.com)
ok my sn is active but soft not
whats problem ?
pinheadZ
01-15-2008, 12:20
ok my sn is active but soft not
whats problem ?
Ok, this means your box is not active, you must contact your seller so he can activate it.
Br,
www.matadorengine.com
GSMBOURGES
01-15-2008, 14:08
my box is actived by resseler
look this sceen shot
pinheadZ
01-15-2008, 14:44
my box is actived by resseler
look this sceen shot
This means you activated the Matador Engine HARDWARE this date, but your reseller must activate all the licenses inside the box, I already talked to your reseller and now u have AlcaBull license activated, so please update your box and you will be able to use it.
Br,
www.AlcaBull.com
dompezvicky
01-15-2008, 14:59
i still have this problem of not being able to use my box (tsm), i have been told to wait after giving out the serial number, can someone tell me what to do here? i have so many phones i should repiar and unlock with this box still i cant cos the box not downloading anything.
the download button is deactivated, i just cant use it!
this box can really make one run mad.
can i get any help here?
pinheadZ
01-15-2008, 15:37
i still have this problem of not being able to use my box (tsm), i have been told to wait after giving out the serial number, can someone tell me what to do here? i have so many phones i should repiar and unlock with this box still i cant cos the box not downloading anything.
the download button is deactivated, i just cant use it!
this box can really make one run mad.
can i get any help here?
Hello,
al0342p is not working anymore with us, and I see he was helping you, please send me a PM with your S/N and I will check what happens with your box.
Br,
www.matadorengine.com
hi , my tsmbox is blocked , need activate for work please
mi S/N is : 0100000eee
thanks
pinheadZ
01-17-2008, 12:01
hi , my tsmbox is blocked , need activate for work please
mi S/N is : 0100000eee
thanks
Your box is blocked because we had problem with your reseller, please contact me private.
Br,
www.tsmbox.com
hello friend of tsm box I have the following problem is that I am trying to lower klas updates and the one of the server becomes disconnected and I have not been able to lower you complete updates to see if they can help me please and asi to be able to use my box with this update I believe that this activated since n gives no information me if anyway they can help them agradeseria me my sn is not:01001ç988 greetings
ALAATTIN
01-22-2008, 09:28
Dear sir,
I have this problem like:
kernel Metador Engine Kernel 01.04 up to date
Checking hardware
Connecting to box ...
Connected OK
Box S/N: 0100104970
Kernel version: 01.04
Can't load Alcatel MODULE, please update your box using Maintenance Tool !!!
Plz help me
Kind Regards
ALAATTIN
01-22-2008, 21:56
This is my s/n 0100104970 and i cant use mij box alcabull or the TSMbox it is the same box like this=Connected to server
Connecting to box
Retrieving box information
Disconnected and version 01.04 up to date
Checking hardware
Connecting to box ...
Connected OK
Box S/N: 0100104970
Kernel version: 01.04
Can't load Alcatel MODULE, please update your box using Maintenance Tool !!!
WAT IS WRONG with my box
ALAATTIN
01-22-2008, 21:58
Thanxs for qiucly reply!!!!
ANSWER ME PLEASE
pinheadZ
01-23-2008, 17:48
This is my s/n 0100104970 and i cant use mij box alcabull or the TSMbox it is the same box like this=Connected to server
Connecting to box
Retrieving box information
Disconnected and version 01.04 up to date
Checking hardware
Connecting to box ...
Connected OK
Box S/N: 0100104970
Kernel version: 01.04
Can't load Alcatel MODULE, please update your box using Maintenance Tool !!!
WAT IS WRONG with my box
Contact your reseller and tell him to activate your box. Your box is not activated.
ALAATTIN
01-23-2008, 20:02
Contact your reseller and tell him to activate your box. Your box is not activated.
Thnx... It's done, i contacted my reseller and it's activated now!
dompezvicky
02-11-2008, 12:16
Hello,
al0342p is not working anymore with us, and I see he was helping you, please send me a PM with your S/N and I will check what happens with your box.
Br,
www.matadorengine.com
i dont have msn installed in this mechine so i cant send a pm now plz. let me use this forum to send my details.
my box SN: 0100014f1c
i cant log-on to download and my box is not bad. plz help me fix this problem.
pinheadZ
02-11-2008, 18:08
i dont have msn installed in this mechine so i cant send a pm now plz. let me use this forum to send my details.
my box SN: 0100014f1c
i cant log-on to download and my box is not bad. plz help me fix this problem.
Is ok and activated now.
www.matadorengine.com
dompezvicky
02-14-2008, 17:08
thanks chief,
am really gratefull. my box is flashing SW NOW.
THANKS A MILLION TIMES
AT LEAST I CAN CONTINUE TO USE THIS WOUNDER OF A BOX.
My box is installed ... is detected from module.. and Maintenance not update ... :confused:
dompezvicky
05-07-2009, 23:37
Please report here all errors and bugs you find while using the new TSMbox+ software.
Report here PC hardware (CPU, RAM, HD, ...), Operating System (Windows XP, Windows 2000, ...), software used and what action you performed before the error happened.
grundig module missing and when i want to connect my box and download i get this error message DISCONECTED
windows socket error:.................. code (11004) on API ASync lookup.
my box SN: 0100014f1c
i cant log-on to download and my box is not bad. plz help me fix this problem.