box update problem

[modou]

I can't update my box to firmware v 1.4
if can't help already sent the box serial number to support

Reading box info
Box SNxxx
Firmware Version :101
Firmware Build info:2226 23 December 2005 15:00:27
Hardware Version 1.1
Done cool:

[ASHIF]

check ur firewall settting and disable antivirus before updating..........

[modou]

nothing to do:( same problem